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Oracle 1z1-980 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Knowledge Management Cloud 2017 Implementation Essentials |
| Exam Number: | 1Z0-980 |
| Certificate Validity Period: | No expiration |
| Exam Duration: | 120 minutes |
| Real Exam Qty: | 71-72 |
| Related Certifications: | Oracle Service Cloud 2017 Certified Implementation Specialist |
| Exam Price: | USD 245 |
| Passing Score: | 63% |
| Exam Format: | Multiple Choice |
| Available Languages: | English |
| Recommended Training: | Oracle Service Cloud Learning Subscription |
| Exam Registration: | Oracle University Certification Portal Pearson VUE Oracle Exam Registration |
| Sample Questions: |  |
| Exam Way: | Online proctored or onsite testing at Pearson VUE centers |
| Pre Condition: | No mandatory prerequisites; hands-on experience with Oracle Knowledge Management Cloud is recommended |
| Official Syllabus URL: | https://education.oracle.com/pls/web_prod-plq-dad/db_pages.getpage?page_id=5001&get_params=p_exam_id:1Z0-980 |
Oracle 1z1-980 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Service Cloud Products and Services Overview | 20% | |
| Topic 2: Service Cloud Knowledge Base Management | 35% | - Article relationships and versioning - Search functionality and article access - Knowledge article creation and modification |
| Topic 3: Analytics and Reporting | 25% | - Report classification and configuration - Custom objects and fields - RightNow Object Query Language (ROQL) |
| Topic 4: System Integration | 20% | - Connect Web Services for SOAP API - Integration with Oracle Cloud services |
1z1-980 Exam FAQ — Valid Answers
No mandatory prerequisites; hands-on experience with Oracle Knowledge Management Cloud is recommended Vendors revise eligibility rules periodically, so confirm the current requirements on the official page (official 1z1-980 exam page) before registering.
Delivery is instant — an automatic email within a minute of payment, unlimited devices, and 7*24 online service (replies within two hours) if anything's missing after 2 hours; check spam first. If you fail the corresponding 1z1-980 exam within 60 days of purchase, we refund all the cost you paid: send a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam, processed within 7 days. Excluded: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. Alternatively, exchange for two equal-value products free.
120 minutes for 71-72 questions. Train the pace in advance: timed practice sessions turn the exam clock from a threat into a habit.
Yes:
Official courses build the base; the 72 practice questions for the Oracle Knowledge Management Cloud 2017 Implementation Essentials — every answer expert-verified — build the readiness.
The Oracle Knowledge Management Cloud 2017 Implementation Essentials blueprint spans 4 domains — including Service Cloud Knowledge Base Management (35%), System Integration (20%), Service Cloud Products and Services Overview (20%). Study in proportion to the weightings; the complete outline above details every subtopic.
Yes — free demo downloads let you tell whether the Oracle Knowledge Management Cloud 2017 Implementation Essentials material suits you before purchasing. Purchases include 365 days of free updates, each new version emailed immediately; renew afterward at 50% off.
Through the vendor's official registration channels:
The Oracle Knowledge Management Cloud 2017 Implementation Essentials is delivered Online proctored or onsite testing at Pearson VUE centers — choose the arrangement that fits you when booking.
USD 245 per attempt, 63% to pass. Retakes bill again at full price — prepare thoroughly with the 72 practice questions for the 1z1-980 exam at VCEDumps first.
The Oracle Knowledge Management Cloud 2017 Implementation Essentials is Oracle's certification exam for Oracle Knowledge Management Cloud 2017 Certified Implementation Specialist, at the Specialist level. These certifications are valued precisely because they're demanding — passing one validates real capability. Related credentials include Oracle Service Cloud 2017 Certified Implementation Specialist.
Oracle Knowledge Management Cloud 2017 Implementation Essentials Sample Questions:
What two factors are responsible for ranking of an answer? (Choose two.)
- A. number of answers linked to that answer
- B. number of searches for that answer article
- C. solved count based on customer activity
- D. display position
Correct Answer: B,D 🗳️
Explanation: Only visible for VCEDumps members. You can sign-up / login (it's free).
After how many categories will you see a search box that you can use to locate a subset of the categories in Knowledge Advanced?
- A. 100
- B. 500
- C. 1000
- D. 50
Correct Answer: A 🗳️
Explanation: Only visible for VCEDumps members. You can sign-up / login (it's free).
How is unconditional linking different from conditional linking for a linked column in a report?
- A. Unconditional linking can be used only to open other reports, whereas conditional linking can open reports or dashboards.
- B. Unconditional linking is based only on variables, whereas conditional linking is based on run-time selectable filters.
- C. Unconditional linking can display summaries from a single table, whereas conditional linking can display summaries from several tables.
- D. Unconditional linking always opens the same report or dashboard, whereas conditional linking can open different reports or dashboards depending on the value you drill down.
Correct Answer: D 🗳️
Explanation: Only visible for VCEDumps members. You can sign-up / login (it's free).
Which two statements are true about response requirements for incidents? (Choose two.)
- A. Holidays have to be defined before creating response requirements.
- B. Default response requirements for an interface cannot be modified.
- C. Response requirements include the maximum time limit for responding to each inquiry for an unresolved incident.
- D. Custom response requirements are based on the level of service being provided.
Correct Answer: C,D 🗳️
Explanation: Only visible for VCEDumps members. You can sign-up / login (it's free).
Which three tasks should you perform after deploying custom objects? (Choose three.)
- A. adding the workspace to a user's navigation set
- B. editing a user's profile to grant permissions to use the custom object workspace
- C. creating standard reports
- D. creating a workspace
- E. defining relationships with other custom objects or standard objects
- F. creating system attributes
Correct Answer: A,B,D 🗳️
Explanation: Only visible for VCEDumps members. You can sign-up / login (it's free).
