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SAP C-C4H410-01 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Sales Cloud Overview & Scoping | - Business process scenarios - Functional capabilities of SAP Sales Cloud |
| Topic 2: Reporting & Analytics | - Analytics work center design - Dashboards and key figures |
| Topic 3: Account and Contact Management | - Account hierarchy and master data - Contact assignment and relationship handling |
| Topic 4: Quotations and Order Management | - Sales quote processing - Order management basics |
| Topic 5: Sales Planning & Forecasting | - Sales target planning dimensions - Forecasting based on opportunity attributes |
| Topic 6: Fine Tuning & Administration | - Workflow and rules for automation - Business roles and access control |
| Topic 7: Integration & Data Migration | - Data migration templates and mapping - Integration with backend systems |
| Topic 8: Lead & Opportunity Management | - Opportunity creation and qualification - Lead processing and lifecycle |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
1. What you can use to map the complex organizational structure of a large account in SAP Hybris Cloud for Customer?
Please choose the correct answer.
Response:
A) Territory Hierarchy
B) Product Hierarchy
C) Organizational Structure
D) Account Hierarchy
2. What benefits does SAP Hybris Cloud for Customer provide during the visit planning phase?
There are 2 correct answers to this question.
Response:
A) Current service tickets with high priority are integrated.
B) A calendar view contacting visit details is integrated.
C) Map-based route planning is supported.
D) Customer product lists are shown.
3. Which action triggers the credit limit determination in SAP Hybris Cloud for Customer?
Please choose the correct answer.
Response:
A) Initiate Transfer
B) Calculate Pricing
C) Release to ERP
D) Request External Pricing
4. Which of the following configuration options can you use to restrict Lead conversion actions?
Please choose the correct answer.
Response:
A) Status
B) Sources
C) Reasons
D) Qualifications
5. Which of the following activities can you contain territory determination?
There are 2 correct answers to this question.
Response:
A) Opportunities
B) Sales Quotes
C) Promotions
D) Campaigns
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B,C | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: A,B |
