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Huawei H19-321 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Delivery Tools and Models | 25% | - Service delivery frameworks - Risk and quality management - Implementation and operation tools |
| Detailed Service Portfolio | 30% | - Professional and consulting services - Managed and cloud services - Service level agreements and offerings - Support and maintenance services |
| Sales Enablement and Positioning | 25% | - Competitive differentiation - Customer value analysis and presentation - Pre-sales service solution design |
| Enterprise Service Overview | 20% | - Service industry trends and standards - Huawei service strategy and positioning - Role and value of enterprise services |
Huawei HCS-Pre-Sale-Service Solution(Huawei Certified Pre-sales Specialist Service Solution) Sample Questions:
What is the primary purpose of a Proof of Concept (POC) in the presales process?
- A. Replace the need for a quotation
- B. Finalize contract terms
- C. Validate solution feasibility in customer's environment
- D. Train end users
Correct Answer: C 🗳️
Huawei's training and certification has built different delivery resources for customers, channels, students, and people, of which channel-oriented training institutions are mainly channel-oriented training institutions.
- A. Huawei Training Centers and Branches
- B. Huawei School of Information and Network Technology
- C. Huawei-licensed training centers
- D. Huawei elearning
Correct Answer: C 🗳️
Huawei Data Center L1 Integration Project Implementation Quality Management Features (Multiple Choice)
- A. Support platforms help with implementation quality
- B. Professionalization of construction personnel
- C. High standards for complex engineering
- D. Standard job implementation procedures
Correct Answer: A,B,C,D 🗳️
What are the professional service products involved in the sale of the network scenario of the two places and three centers? (Multiple choice)
- A. IP Network Solution Implementation Services
- B. IP network optimization services
- C. Smart NOS
- D. IP Network Planning and Design Services
Correct Answer: A,D 🗳️
Which of the following are components of a typical Huawei storage service portfolio? (Multiple choice)
- A. Maintenance and support
- B. Data migration services
- C. Installation and deployment
- D. Hardware manufacturing
Correct Answer: A,B,C 🗳️
