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Salesforce Sales-Con-201 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Data Management | |
| Topic 2: Collaboration and Integration | |
| Topic 3: Opportunity Management | |
| Topic 4: Reports and Dashboards | |
| Topic 5: Sales Lifecycle Management | |
| Topic 6: Account and Contact Management | |
| Topic 7: Industry Knowledge | |
| Topic 8: Implementation Strategies | |
| Topic 9: Sales Productivity and Management |
Salesforce Certified Sales Cloud Consultant Sample Questions:
Cloud Kicks has 300,000 account records and 16 million invoices in a custom object with a master-detail relationship to the Account. End users have stated that each account record takes a long time to display. What should the consultant do to reduce the amount of time it takes to load pages and increase adoption?
- A. Convert the Invoice master-detail into a lookup relationship and tell the users it Is a required field.
- B. Enable indexing on all visible fields on the Invoice related Iist and create a training plan for the users.
- C. Move the invoice related list to a separate tab on the record page and communicate the change to users.
Correct Answer: C 🗳️
Universal Containers is planning to migrate two million account records and 10 million contact records from its existing legacy CRM application to Sales Cloud. Which solution should the consultant recommend?
- A. Data Import Wizard
- B. Data Loader
- C. Third-party tool
Correct Answer: C 🗳️
At Cloud Kicks (CK), each sales rep is assigned a sales ops specialist and a sales engineer. CK wants to ensure that the assignedsales ops specialist and sales engineer have appropriate access to Accounts and Contacts. The organization-wide defaults (OWD) for Contact are set to
'Controlled by Parent'. Which solution should the consultant recommend to share Contacts?
- A. Set up Account Teams with defaults for each sales rep.
- B. Add the Sharing button to the page layout so sales reps can share Contacts.
- C. Change the Contact OWD to Private and create sharing rules to grant visibility.
Correct Answer: A 🗳️
Cloud Kicks has enabled territory forecasts to see how expected revenue compares between sales territories, and to determine which territory has closed the most deals in a month. The territory hierarchy has three branches with child territories, where forecast managers may be assigned to a few of them. Which action can forecast managers perform?
- A. Add territory forecast to the hierarchy.
- B. Add a Forecasts tab to the Sales app.
- C. Share the forecast with any Sales Cloud user.
Correct Answer: C 🗳️
Cloud Kicks acquired a company. The VP of technology wants to migrate all the sales data into Sales Cloud. Which data migration sequence should the consultant recommend for the objects?
- A. Opportunities, Products, Product Line Items, Cases, Leads, Campaigns, Accounts, Contacts
- B. Accounts, Opportunities, Contacts, Products, Product Line Items, Cases, Leads, Campaigns
- C. Accounts, Contacts, Opportunities, Products, Product Line Items, Cases, Leads, Campaigns
Correct Answer: C 🗳️
