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Avaya 3000.3 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| IP Office Hardware | - Hardware components and interfaces
|
| Maintenance and Troubleshooting | - Operational support and diagnostics
|
| Customer Requirements Analysis | - Business and technical requirements gathering
|
| SME Solution Design | - Designing Avaya SME communication solutions
|
| Networking and Call Routing | - Voice networking configuration
|
| Applications and Messaging | - Communication applications deployment
|
| System Installation and Configuration | - Deployment and administration
|
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
An existing IP Office customer currently has an IP500 with 14 analog trunks, thirty 2420 digital stations and 16 fax machines connected to their IP Office. They have purchased a 24/30 channel ISDN line from their provider to upgrade the trunk capacity of the system. What must be added to the IP Office to make this work?
- A. PR124/PR130 or PRI-U Expansion Card
- B. PRI-UNI Expansion Card
- C. VCM32
- D. ATM16 Expansion Module
Correct Answer: B 🗳️
Which Windows command is used to determine which ports the server is currently using?
- A. netsh interface dump
- B. ipconfig /displaydns
- C. netstat -an
- D. show ports
- E. portqry
Correct Answer: C 🗳️
The customer wants calls into their system to be routed to a specific user if the telephone number of the caller is in the customer's records.
Which voicemail action type is needed to configure this?
- A. Condition Action
- B. Configuration Action
- C. Database Action
- D. Miscellaneous Action
Correct Answer: C 🗳️
Which two steps must be completed to get Embedded Voice Mail (EVM) Dial by Name to work correctly? (Choose two.)
- A. Configure Dial By Name action off Auto Attendant.
- B. Add names to the system directory.
- C. Users need to record their names.
- D. Embedded Voicemail code is set.
Correct Answer: A,D 🗳️
What is the maximum number ISDN/PRI trunks that can be configured on a IP500 control unit has 12 DS30 modules configured?
- A. 8
- B. 6
- C. 4
- D. 3
Correct Answer: B 🗳️
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