Avaya 3001 : Avaya IP Office Configuration and Maintenance Exam

  • Exam Code: 3001
  • Exam Name: Avaya IP Office Configuration and Maintenance Exam
  • Updated: Sep 10, 2026
  • Q & A: 84 Questions and Answers

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Avaya 3001 Exam Syllabus Topics:

SectionObjectives
Security and Administration- Administrative management
  • 1. Maintenance best practices
    • 2. System security settings
      • 3. Access control and authentication
        Maintenance and Troubleshooting- System support
        • 1. Monitoring and diagnostics
          • 2. Backup and restore
            • 3. Fault isolation and problem resolution
              User and Telephony Configuration- Endpoint configuration
              • 1. Hunt groups and feature programming
                • 2. User creation and management
                  • 3. Extension and telephone configuration
                    System Installation and Initial Configuration- Platform deployment
                    • 1. Initial system setup
                      • 2. Network and IP configuration
                        • 3. Software and firmware installation
                          IP Office Architecture and Components- IP Office system architecture
                          • 1. Control units and expansion modules
                            • 2. Hardware components and licensing
                              Voice Applications and Connectivity- Communication services
                              • 1. SIP trunk configuration
                                • 2. Networking and interoperability
                                  • 3. Voicemail configuration

                                    Avaya IP Office Configuration and Maintenance Sample Questions:

                                    Question 1

                                    Which Windows command is used to determine which ports the server is currently using?

                                    A. netsh interface dump
                                    B. ipconfig /displaydns
                                    C. netstat -an
                                    D. show ports
                                    E. portqry


                                    Question 2

                                    If ISDN/PRI calls are getting dropped, which tool should be used to troubleshoot the issue?

                                    A. Debug Manager on DTE port
                                    B. System Monitor with ISDN L3 filter options enabled
                                    C. SSA Snapshot
                                    D. System Monitor with default filters


                                    Question 3

                                    What does "IMAP support" mean in the IP Office UMS service?

                                    A. A user can receive voicemail messages to their Outlook, Outlook express and/or Lotus Notes programs running on their pc.
                                    B. A user can see/listen to voicemail messages via Web browser.
                                    C. A user ran receive voicemail messages only using MS Outlook.
                                    D. A new message is sent to a user e-mail account. The user can listen to it by dialing their telephone number.
                                    E. All messages arc forwarded to a user e-mail account and deleted on their telephone.


                                    Question 4

                                    Which line must be added to the 46vpnsetting.txt file to inform 4600 Series VPN remote telephones to use IP Office licensing?

                                    A. SET PHNIC 011
                                    B. SET SMBLIC 1
                                    C. SET AUTH 0
                                    D. SET LIC 1


                                    Question 5

                                    What is the maximum number ISDN/PRI trunks that can be configured on a IP500 control unit has 12 DS30 modules configured?

                                    A. 8
                                    B. 6
                                    C. 4
                                    D. 3


                                    Solutions:

                                    Question 1
                                    Answer: C
                                    Question 2
                                    Answer: B
                                    Question 3
                                    Answer: A
                                    Question 4
                                    Answer: B
                                    Question 5
                                    Answer: B

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