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Avaya 3171T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Avaya Team Engagement Solutions Overview | 20% | - Benefits and business value - Avaya portfolio and product offerings - Introduction to Avaya Team Engagement Solutions |
| Solution Selling and Customer Engagement | 10% | - Value proposition and ROI analysis - Solution recommendation and positioning - Customer requirement analysis |
| Contact Center Solutions | 20% | - Routing, queuing, and call handling - Reporting, analytics, and workforce optimization - Avaya Aura Contact Center overview |
| Deployment and Management | 25% | - Administration, maintenance, and licensing - Virtualization and survivability - Security, compliance, and troubleshooting - Solution design and sizing |
| Unified Communications and Collaboration (UC&C) | 25% | - Integration with third-party applications - Avaya Equinox and Aura solutions - UC&C architecture and components - Collaboration tools and endpoints |
Avaya APDS Avaya Enterprise Team Engagement Solutions Online Test Sample Questions:
1. With the Avaya Equinox Streaming and Recording capability, in a distributed architecture, where are the recordings stored?
A) On the media nodes
B) On the Manager serve
C) On the desktop servers
D) In the desktop clients
2. With Avaya Equinox Conferencing 9.1, besides the Equinox Web Collaboration server, which component provides web collaboration capabilities?
A) Avaya Equinox Management server
B) Avaya Equinox H.323 Edge
C) Avaya Equinox Media Server
D) Avaya Aura Web Gateway
3. You are working with a customer that has 4,000 employees in 4 locations. Singapore houses the main data center and Sidney houses the backup data center they have branch locations in Los Angeles and Denver. They are asking for geographic redundancy for telephony functionality. They want local survivability at their branch locations for telephony functionality.
Which three configurations will meet their requirement for telephony redundancy and survivability? (Choose three)
A) Survivable remote CM instances deployed in Los Angeles and Denver
B) Survivable remote CM instances deployed in Singapore and Sydney
C) One duplex pair CM servers deployed as a survivable Core in Sydney
D) One duplex pair of CM servers deployed as the active CM instance in Singapore
E) One duplex pair CM servers deployed as a survivable Core in Los Angeles
4. In addition to centralized recording of conferences, the Avaya Equinox solution allows an XT room system to record conferences to a USB key.
What is a characteristic or requirement of the USB recording option?
A) Conferences must be encrypted to be recorded
B) Recorded conferences are in an mP3 format
C) A recorded file supports standard MP4 format
D) It can only be played back on an XT endpoint
5. A customer has Avaya Aura components at release 6.3 and they would like to use Avaya Equinox clients to take advantage of Avaya Aura Device Services (AADS) in their deployment.
What is the Avaya Aura prerequisite for AADS?
A) Session Manager 7.1 or later
B) Session Manager 7.0.1.2 or later
C) Session Manager 7.0 or later
D) Session Manager 6.3 or later
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: A,C,D | Question # 4 Answer: C | Question # 5 Answer: A |




