Avaya 31860X : Avaya IX™ Calling Design Exam

  • Exam Code: 31860X
  • Exam Name: Avaya IX™ Calling Design Exam
  • Updated: Nov 03, 2026
  • Q & A: 62 Questions and Answers

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Avaya 31860X Exam Syllabus Topics:

SectionObjectives
Topic 1: Call Control and Signaling- Call routing and dialing plans
- SIP fundamentals in Avaya IX
Topic 2: Integration and Interoperability- Third-party SIP integration
- PSTN connectivity
Topic 3: System Administration and Troubleshooting- Common deployment issues
- Monitoring tools and logs
Topic 4: Endpoints and Devices- Device provisioning and management
- IP deskphones and soft clients
Topic 5: Avaya IX Calling Architecture- Deployment models (on-premises / hybrid)
- Core platform components
- Solution design principles

Avaya IX™ Calling Design Sample Questions:

Question #1

A company needs to add 1200 users to an Avaya Aura deployment, and wants the same level of audio and video services for all users. But there is not enough bandwidth for audio and HD video calls for all of the existing and new users. (Assume HD video uses 1 Mbps.) What can they do to provide the same audio and video services to all users?

  • A. Decrease Maximum Multimedia Bandwidth to below 512 Kbps.
  • B. Decrease Minimum Multimedia Bandwidth to below 512 Kbps.
  • C. Increase Total Bandwidth parameter to 20 Mbps.
  • D. Increase Multimedia Bandwidth parameter to 10 Mbps.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Question #2

To support 2000 users, acustomer wants an Avaya Session Border Controller forEnterprise (SBCE) with encryption for SIP trunking. They have agreed to use a one session for every five users sizing model.
How many licenses does this customer need?

  • A. 400 standard and 400 advanced licenses
  • B. 2,000 standard licenses
  • C. 400 standard licenses
  • D. 2,000 standard and 2,000 advanced licenses
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #3

A customer has 80 remote users, and you expect 25% of the users will be connected at any one time using
G.729. Assuming the following requirements:
* a G.729 codec requires 30 kbps
* a G711 codec requires 80 kbps
* 720p HD video codec requires 512 Kbps
How much bandwidth is needed for a public interface WAN link of the centralized SBCE for the deskphones used by remote workers?

  • A. 600 Kbps
  • B. 6400 Kbps
  • C. 2400 Kbps
  • D. 1600 Kbps
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #4

While working on a proposal that includes Avaya IX messaging you are comparing required features and licensing. Which Avaya IX Messaging feature requires an additional license?

  • A. Additional non-Avaya PBX integrations
  • B. Single sign on (SSO)
  • C. Text to Speech (TTS)
  • D. Sync with Office 365 & Google emails
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #5

Yourare designing an addition to a customer's existing Avaya Aura system. The addition will include 575 IP sets, of which 200 will also use Avaya Equinox for the Desktop, 175 will use Desktop P2P Video, and 25 of them will also need Extension to Cellular (EC500). There are 75 other new users who will use Avaya Equinox for iOS as their only UC Client or endpoint. The customer does not want a la carte licensing for applications not covered by Core Suite, and will purchase other Avaya Aura Suites as required.
How many Core Suite licenses are needed for the addition?

  • A. 625
  • B. 575
  • C. 650
  • D. 675
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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