Cisco 642-415 : Unified Communications Architecture and Design

  • Exam Code: 642-415
  • Exam Name: Unified Communications Architecture and Design
  • Updated: Sep 02, 2026
  • Q & A: 61 Questions and Answers

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Cisco 642-415 Exam Syllabus Topics:

SectionWeightObjectives
Multisite and WAN Design20%- Survivable Remote Site Telephony (SRST)
- QoS design for voice and video
- Gateways, trunks, and signaling protocols
- WAN optimization and bandwidth planning
Messaging and Collaboration Services15%- Unified Messaging integration
- Cisco Unity Connection architecture
- Presence and mobility services
Call Control Design25%- Cisco Unified Communications Manager (CUCM) architecture
- Call admission control and bandwidth management
- Cluster design and server sizing
- TFTP, DHCP, LDAP integration
Security and Resilience10%- Migration and legacy integration
- Security policies and authentication
- Disaster recovery and redundancy
UC Architecture and Design Framework20%- Design methodology for voice over data networks
- Scalability, redundancy, and high availability
- Network assessment and requirements gathering
Video and Endpoint Design10%- Endpoint selection and deployment
- Video infrastructure and TelePresence

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