Cisco 642-437 : Implementing Cisco Unified Communications Voice over IP and QoS v8.0 (CVOICE v8.0)

  • Exam Code: 642-437
  • Exam Name: Implementing Cisco Unified Communications Voice over IP and QoS v8.0 (CVOICE v8.0)
  • Updated: Sep 28, 2026
  • Q & A: 257 Questions and Answers

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Cisco 642-437 Exam Syllabus Topics:

SectionObjectives
Topic 1: Signaling and Call Control- Dial plans and call routing
- SIP, H.323, and MGCP protocols
- Gateways and gatekeepers
Topic 2: Troubleshooting and Operations- Common VoIP deployment issues
- Voice and QoS troubleshooting methodologies
Topic 3: VoIP Fundamentals- Voice codecs and compression techniques
- Voice over IP architecture and components
- Voice traffic signaling basics
Topic 4: Call Admission Control and Performance- Voice network performance considerations
- Call admission control mechanisms
Topic 5: Quality of Service (QoS)- Traffic classification and marking
- QoS models and mechanisms
- Congestion management and avoidance
- Queuing techniques and bandwidth management

Cisco Implementing Cisco Unified Communications Voice over IP and QoS v8.0 (CVOICE v8.0) Sample Questions:

Question #1

In which situation would an administrator configure telephony services, but not configure any individual ephones?

  • A. Remotely located phones that are controlled by a third-party PBX
  • B. This is not a valid scenario. Ephones are always required.
  • C. Cisco Unified Communications Manager Express with HSRP
  • D. Cisco Unified Communications Manager SRST fallback
  • E. Phones that are controlled by Cisco Unified Communications Manager Express
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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Question #2

Switch port fa0/2 has been configured to connect an IP phone with an attached PC. Given the set of commands in the example, where does the trust boundary lie?
interface fa0/2
mls qos trust cos mls qos trust device cisco-phone
switchport voice vlan 112

  • A. between the PC port and the LAN port on the IP phone
  • B. between the IP phone and the switch
  • C. between the IP phone and the PC
  • D. between the access layer switch and the distribution layer switch
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #3

Which type of voice port supports Dialed Number Identification Service signaling for outbound calls, and inbound calls carry only ANI?

  • A. E&M
  • B. FXO
  • C. FXS-DID
  • D. FXS
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #4

Which process does a voice gateway use to determine how to route an outbound call?

  • A. The voice gateway uses the called number to match the destination pattern of outbound dial peers using the first-match rule.
  • B. The voice gateway uses the calling number to match the destination pattern of the outbound dial peers using the longest-match rule.
  • C. The voice gateway uses the longest-match rule to match the called number to the destination pattern to the outbound POTS or VoIP dial peers.
  • D. The voice gateway uses the first-match rule to match the calling number to the destination pattern of the outbound POTS and VoIP dial peers.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Question #5

Refer to the exhibit.

Cisco 642-437 Exam
An administrator is migrating a PBX telephony system to a VoIP solution using a fixed numbering plan. The extension numbers and PSTN DIDs cannot be changed. Which of the following methods can be used in order to reach the individual extensions at Site B when called via the PSTN?

  • A. The administrator can replace the last three digits of the DID with xxx to cover the individual extensions.
  • B. The administrator needs to implement an auto-attendant solution where individual extensions can be dialed.
  • C. The administrator needs to map the last four digits in the DID to the extension numbers using translation rules.
  • D. The administrator can replace the last three digits of the DID with xxx and use translation rules to map the individual extensions.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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