Avaya 7004.1 : Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam

  • Exam Code: 7004.1
  • Exam Name: Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam
  • Updated: Jul 31, 2026
  • Q & A: 66 Questions and Answers

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Avaya 7004.1 Exam Syllabus Topics:

SectionObjectives
Topic 1: Maintenance and Troubleshooting- Fault diagnosis and recovery
  • 1. Troubleshooting telephony and network issues
    • 2. Alarm analysis and log interpretation
      Topic 2: Communication Server 1000 Architecture and Maintenance- Communication Server 1000 platform architecture
      • 1. Hardware and software maintenance concepts
        • 2. System components and deployment models
          Topic 3: System Upgrades and High Availability- Upgrade and resiliency features
          • 1. Software upgrade procedures
            • 2. Redundancy, survivability, and backup strategies
              Topic 4: System Administration and Configuration- Configuration management
              • 1. User, telephone, and feature administration
                • 2. Dial plan and numbering configuration
                  Topic 5: Networking and Routing- Network configuration
                  • 1. IP networking and gateway configuration
                    • 2. Routing, zones, and signaling parameters

                      Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

                      1. What new prompt is added to an IP set configuration to allow for assigning a set for Zone Based Doling?

                      A) the ZBO prompt
                      B) the NUMZONE prompt
                      C) the DIALPLAN prompt
                      D) the ZONE prompt


                      2. Click the Exhibit button.

                      You are adding ten digital telephones as required by a customer work order. The customer wants the user to see the calling or called name associated with the number dialed.
                      Which Customer Level feature from the list shown in the exhibit, must first be provisioned before you can enter names in at the station level?

                      A) Feature Options
                      B) Call Redirection
                      C) Listed Directory Number
                      D) Call Party Name Display


                      3. You are configuring a bandwidth management zone on a Communication Server 1000 RIs. 7 x Call Server. The Call Server zones will be used for interface communications between endpoints (IP telephones and gateways).
                      Which is the preferred bandwidth management strategy, assuming the network has adequate bandwidth?

                      A) Best Effort (BE)
                      B) Allocated Bandwidth (AB)
                      C) Best Bandwidth (BB)
                      D) Best Quality (BQ)


                      4. Click the Exhibit button.

                      You are asked to review the existing route information for the customer.
                      According to the printout shown in the exhibit, which type of route is this?

                      A) a media services route
                      B) an integrated services digital network route
                      C) a direct inward dial route
                      D) an incoming only route


                      5. You are using Element Manager to program a Route List Index (RLI).
                      Which Electronic Switched Network (ESN) parameters must you define to be able to successfully program an RLI?

                      A) Optimal Route (OPRT)
                      B) Minimum number of route lists (MNRL)
                      C) Maximum number of route lists (MXRL)
                      D) Routing Control (PTCL)


                      Solutions:

                      Question # 1
                      Answer: B
                      Question # 2
                      Answer: D
                      Question # 3
                      Answer: D
                      Question # 4
                      Answer: C
                      Question # 5
                      Answer: C

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