Appian ACA-100 : Appian Certified Analyst

  • Exam Code: ACA-100
  • Exam Name: Appian Certified Analyst
  • Updated: Oct 16, 2026
  • Q & A: 52 Questions and Answers

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Appian ACA-100 Exam Syllabus Topics:

SectionWeightObjectives
Business Process Modeling20%- Specify which nodes would or would not be used in a given scenario
- Identify common Business Process Model Notation (BPMN) elements
- Describe the benefits of creating a future state process model with SMEs
- Illustrate the best method to clearly define user roles when creating a process model diagram
- Identify automation opportunities from a given process
- Explain the most common gateway types in the Appian Process Modeler
- Identify different integration types (e.g., JSON REST, SOAP WS, Connected Systems)
Introduction to the Appian Platform24%- Differentiate between Appian Designer, Appian Process Modeler, and Cloud Database
- Identify commonly used Appian resources (Appian Community, playbook, help documentation)
- Design the user experience (in collaboration with the development team)
- Recognize role-based application security
- Identify use cases likely to require third-party components (e.g., DocuSign, Google APIs)
- Identify the purpose of each Appian object
- Recognize different Appian user experiences
- Describe common Appian use cases (platform capabilities)
User Story Creation14%- Work with the Product Owner in managing product backlog
- Illustrate the standard user story format
- Categorize user stories and collect appropriate requirements based on categorization
- Explain the different components of a story (e.g., description, acceptance criteria, dependency)
- Identify the story status (e.g., Draft, Defined, Done)
Requirements Gathering20%- Document and validate business requirements
- Identify and manage requirement dependencies and constraints
- Identify key stakeholders and their roles in the requirements process
- Translate business needs into Appian-specific requirements
- Describe techniques for eliciting requirements (interviews, workshops, observation)
Appian Software Development Lifecycle (SDLC)22%- Differentiate between various stages of the Appian SDLC
- Identify use cases for various environments
- Explain the different agile scrum ceremonies
- Recognize the roles and associated responsibilities of team members
- Describe the scrum lifecycle of a user story, including Definition of Done (DoD) and Definition of Ready (DoR)
- Evaluate the test scenario before user acceptance testing (UAT)
- Identify the role of the analyst across all phases of the SDLC (initial, build, release, optimize)

Appian Certified Analyst Sample Questions:

Question #1

What are the two best uses for a "Staging" or "Parallel to Prod" environment (separate from Dev, Test, and Prod environments)?

  • A. Unit testing development stories
  • B. Sprint acceptance testing
  • C. Practicing complex production deployments
  • D. Testing a new release for compatibility with existing Production code/settings
Reveal Solution  Discussion  0

Correct Answer: C,D  🗳️

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Question #2

An organization wants to automate identification of its dissatisfied customers based on the ticket description and assign the appropriate team to provide a quick resolution.
What is the best way to auto-classify the dissatisfied customers as part of processing?

  • A. Using a natural language connected system
  • B. Using an image analysis connected system
  • C. Using a SAIL form
  • D. Using a decision table
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #3

A customer wants to automate a workflow for completing customer service cases. The high-level workflow involves multiple rounds of recording investigation results, uploading related documents, sending communications, and approving. Activities may need to be done at any time or out of order.
Which recommendation best utilizes the strengths of Appian out-of-the-box features to address this use case?

  • A. A report showing the user's cases with associated actions.
  • B. A records-centric design using related actions for the various activities.
  • C. A dashboard showing the user's cases with associated actions.
  • D. A sequential workflow of process tasks.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #4

You are part of an Agile team, and your responsibilities and attributes include:
A keen understanding of the business, the customer, and the market
The ability to clearly express product backlog items
The ability to prioritize the backlog to optimize the value of what the team will deliver The ability to order the items in the product backlog to best achieve goals and missions.
What is your role name?

  • A. Sponsor
  • B. Scrum Master
  • C. Appian Analyst
  • D. Product Owner
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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Question #5

A given user story has a description and an acceptance criterion.
Which two other things are needed to mark the story as ready?

  • A. Estimation
  • B. Priority
  • C. Developer assignment
  • D. Sprint number
Reveal Solution  Discussion  0

Correct Answer: A,B  🗳️

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