IBM C1000-038 : IBM z14 Technical Sales

  • Exam Code: C1000-038
  • Exam Name: IBM z14 Technical Sales
  • Updated: Oct 21, 2026
  • Q & A: 46 Questions and Answers

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Reference: https://www.ibm.com/certify/exam?id=C1000-038

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IBM C1000-038: IBM z14 Technical Sales Exam topics

Candidates must know the topics before they start preparation because it will help them solve the problems. Our C1000-038 practice test and C1000-038 exam dumps will include the following topics:

IBM Z Features and Architecture

  • Describe IBM Z virtualization (PR/SM, z/VM, DPM, KVM).

  • Describe IBM Z specialty engines (IFL, zIIP, ICF, IFP, and SAP processors) use and benefits.

  • Describe IBM Z permanent and temporary capacity offerings (CoD, Capacity Provisioning, CBU).

  • Describe potential uses of the 16U space feature for the z14 ZR1 - e.g. integrating storage, switches, and other devices.

  • Describe IBM Z models.

  • Describe software pricing options under z/OS, z/VM, and Linux on IBM Z and LinuxONE, including container and consumption-based pricing.

  • Describe IBM Z performance improvements (HiperDispatch, zHPF, Out of Order Execution, Virtual Flash Memory, Large Memory, zEDC, Guarded Data Facility, zHyperlink).

  • Describe IBM Z systems management (HMC, SE, zOSMF, SMF, RMF, IBM WAVE, STP, SSC, etc.).

  • Describe IBM Z security offerings (RACF, PKI, CPACF and Crypto Express, TKE, Pervasive Encryption, Multi-factor authentication, IBM Secure Service Container, EKMF).

  • Describe IBM Z architectural enhancements (SIMD, SMT, new instructions, Chip/Cache structure, PCIe, IFP, Secure Service Container, RAIM, VFM).

  • Describe IBM Z connectivity options (I/O such as FICON, OSA, RoCE, zHyperlink, and Coupling Options such as Infiniband, Integrated Coupling Adapter, Coupling Express Long Reach).

  • Describe currently marketed IBM Z processors, operating systems (z/OS, z/VM, z/VSE, z/TPF, and Linux), and related system software, middleware, and compilers.

  • Describe Pervasive Encryption functionality and its benefits.

  • Describe LinuxONE models (e.g., Emperor II and Rockhopper II).

  • Describe IBM storage compatibility options for IBM Z and LinuxONE.

Evaluate Customer Environment and Plans

  • Distinguish studies using tools (zPCR, zCP3000, zBNA, zSoftCap, zTPM, FICON Aggregation, Coupling Facility Analysis) methods, and processes to solve customer business problems.

  • Evaluate and document the current customer environment (equipment, software, staff usage, satisfaction, need for change, and growth).

  • Determine which tools are used to compare different platforms: Sizing, TCO analysis, IT Economics, Fit for Purpose).

  • Identify opportunities (Business Resilience, Workload Consolidation, Pervasive Encryption, MFaaS, DBaaS, DevOps, etc).

Apply Information/Installation Planning / Migration Considerations

  • Create an accurate configuration for hardware; identify software and services based upon the needs and expectations of the customer.

  • Describe and implement consolidation methodology.

  • Create a mutually developed implementation plan with the customer, including post-install.

  • Identify areas of risk to discuss with customer, relevant business partner(s), and IBM team: I/O options, Withdrawn from Marketing, future planning, and availability, drawers for cards: z14/z14 ZR1 Sysplex compatibility.

  • Execute the Technical Delivery Assessment (TDA) process.

Business Resiliency

  • Identify the elements of High Availability that enable an IBM Z environment to remain up and running without unscheduled outages (e.g., elements unique to single system environments, or multiple system environments in a single location, and multi-system-multi-location environment).

  • Explain Recovery Time Objective (RTO) and Recovery Point Objective (RPO) and identify the technologies that support these objectives.

  • Identify IBM Z business resilience options and their capabilities, and alternative offerings, including (but not limited to) IBM BCRS and GDPS.

  • Identify the elements of a Disaster Recovery solution that affect the ability of the business to continue to run.

  • Given specific customer criteria and requirements, propose the appropriate Business Resilience solution, product, or process.

  • Identify the elements of Continuous Availability that enable an IBM Z environment to remain up and running without any outages (planned or unplanned).

How to study the IBM C1000-038: IBM z14 Technical Sales Exam

  • Review the features and benefits of the IBM Cloud service models: IaaS, PaaS, SaaS, and FaaS. Define and discuss the benefits of the regions, availability zones, and data centers. Lastly, identify the features of IBM Cloud Identity Access Management (IAM).

  • Understand IBM Cloud for VMware Solutions Shared and discuss its architecture and technical specifications. Explore additional services, resources, and add-ons offered by VMware.

C1000-038 practice exams provides detailed resources and items on the C1000-038 exam. The C1000-038 exam dumps will help you identify the content and difficulty level of the questions and the Practice Exams will make you familiar with the format and environment of an exam. You should refer to this C1000-038 exam dumps carefully before attempting your actual exam.

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Introduction to IBM C1000-038: IBM z14 Technical Sales Exam

This exam measures your ability and skills related to IBM z models and technical sales of these models. With the help of the latest C1000-038 exam dumps pdf questions that come with verified answers, you can prepare for the exam. VCEDumps offers you the most updated C1000-038 practice exams and C1000-038 practice exams material so you'll be in a position to prepare and pass your C1000-038 in the initial attempt.

The following should be prepared before reading for this exam:

  • IBM Cloud Reference Architecture
  • RedHat Open Shift on IBM Cloud and IBM Cloud Kubernetes Service (IKS and ROKS)
  • IBM Cloud Network capabilities
  • IBM Cloud Platform capabilities
  • IBM software for IBM Cloud (Cloud Packs and Starter Kits)
  • IBM Cloud Service Management offerings
  • The various types of clouds
  • IT architectures and using Cloud solution patterns and Cloud-Native architecture
  • IBM Cloud Storage capabilities
  • Designing a solution incorporating emerging technologies (AI, Blockchain, and IOT)
  • The cloud infrastructure technologies: systems, storage, security, networking, virtualization technologies, functional and non-functional requirements
  • IBM Cloud architecture principles and patterns (reference architecture)
  • Designing Virtual Private Cloud (VPC) solutions
  • IBM Cloud Compute capabilities
  • Designing a comprehensive IBM Cloud solution

This exam focuses on information storage and management in a data center. It includes third platform technologies, intelligent storage systems, software-defined storage, storage networking technologies, and various business continuity options along with security and management of storage infrastructure. A limited number of questions refer to product examples that are used in the training to reinforce the knowledge of technologies and concepts.

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IBM C1000-038 Exam Syllabus Topics:

SectionObjectives
Topic 1: Workload and Integration- Enterprise workload support
  • 1. Cloud integration concepts
    • 2. Hybrid IT environments
      Topic 2: IBM Z14 Product Positioning- Overview of IBM Z14 capabilities
      • 1. High availability and reliability concepts
        • 2. Mainframe value proposition for enterprise workloads
          Topic 3: Security and Compliance- Encryption and data protection
          • 1. IBM Z secure execution environment concepts
            • 2. Encryption at rest and in transit
              Topic 4: Technical Architecture- IBM Z hardware architecture fundamentals
              • 1. Processor and memory architecture
                • 2. I/O and virtualization concepts
                  Topic 5: Sales and Competitive Positioning- Customer use cases and business value
                  • 1. Industry-specific solutions
                    • 2. Competitive differentiation vs distributed systems

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