IBM C9020-561 : IBM Midrange Storage Technical Support V5

  • Exam Code: C9020-561
  • Exam Name: IBM Midrange Storage Technical Support V5
  • Updated: Jul 20, 2026
  • Q & A: 0 Questions and Answers

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IBM C9020-561 Exam Syllabus Topics:

SectionObjectives
Topic 1: Business Continuity and Data Protection- Availability and Recovery Solutions
  • 1. Backup and recovery strategies
  • 2. Disaster recovery planning
  • 3. Snapshot and copy services
  • 4. Remote replication technologies
Topic 2: Customer Requirements Analysis- Gather customer business and technical requirements
  • 1. Assess availability and disaster recovery needs
  • 2. Identify storage capacity and performance requirements
  • 3. Evaluate existing storage infrastructure
Topic 3: Implementation and Support- Deployment and Technical Support
  • 1. Technical Delivery Assessment (TDA)
  • 2. Installation planning
  • 3. IBM support resources and tools
  • 4. Problem determination and support processes
Topic 4: Storage Virtualization and Software Defined Storage- IBM Spectrum Storage Solutions
  • 1. IBM Spectrum Virtualize
  • 2. IBM Spectrum Control
  • 3. IBM Spectrum Scale
  • 4. IBM Spectrum Protect
Topic 5: IBM Midrange Storage Portfolio- IBM Midrange Storage Products
  • 1. IBM FlashSystem solutions
  • 2. IBM SAN Volume Controller (SVC)
  • 3. IBM Spectrum Accelerate
  • 4. IBM Storwize family
Topic 6: Solution Design and Configuration- Architecture and Sizing
  • 1. Performance sizing tools
  • 2. Scalability and growth planning
  • 3. Interoperability validation
  • 4. Storage configuration planning
Topic 7: Competitive Positioning- Industry Knowledge
  • 1. Storage industry terminology and concepts
  • 2. Competitive midrange storage offerings
  • 3. IBM value proposition and differentiators

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