Who should take the ITIL Foundation exam
The PeopleCert ITIL Foundation Exam certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled in PeopleCert ITIL Foundation Certification. If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The PeopleCert ITIL Foundation Exam certification provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass the PeopleCert ITIL Foundation Exam then he should take this exam.
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Conclusion
Ever since its inception, ITIL has continued to bring transformation in how IT-based businesses provide service to their customers even as they seek to keep being aware of the business needs. The best practices associated with ITIL are responsible for how organizations are managing their IT assets, offer improved customer service, cut cost, enhance internal communication, and more. Therefore, the ITILFND exam is a necessity for those who wish to flourish in this field by helping the organizations they work for utilize the ITIL methodology.
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Certification Path
The ITIL Foundation certification includes only one ITIL Foundation certification exam.
ITIL v3 Foundation: Career opportunities
Those professionals who have the ITIL v3 Foundation certification are popular among most companies that have adopted the ITIL technology as their internal IT standard. This certificate is valuable for any specialist regardless of the field that he or she has majored in. Moreover, this certification will make you valuable to small- as well as medium-sized businesses. They are increasingly recognizing the value of ITIL and looking for the employees who hold this certificate. Thus, if you obtain it, you will be able to get promotion, salary increment, and respect from your colleagues. The average salary of any certified professional is $88,108 and can be as high as $148,000.
EXIN ITILFND Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Key Concepts of Service Management | 15% | - Service relationships, service offerings and products - Value, outcomes, costs and risks - Stakeholders and value co-creation |
| Topic 2: Key ITIL Practices | 33% | - Service management practices
|
| Topic 3: ITIL Guiding Principles | 15% | - Progress iteratively with feedback - Start where you are - Optimize and automate - Collaborate and promote visibility - Think and work holistically - Keep it simple and practical - Focus on value |
| Topic 4: Four Dimensions of Service Management | 17% | - Organizations and people - Information and technology - Value streams and processes - Partners and suppliers |
| Topic 5: ITIL Service Value System | 20% | - Overview and purpose - Service value chain - Governance - Continual improvement |
