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IBM ICS SmartCloud for Social Business Sales Mastery Test v1 Sample Questions:

1. What is the difference between Engage Advanced and Engage Standard?

A) Engage Standard includes email
B) Engage Advanced includes email and instant messaging
C) Engage Advanced is a minimum 3 year subscription
D) Engage Advanced has wiki editing

2. What is the purpose of the tiered pricing for SaaS parts?

A) To reduce the number of special bids
B) All of the above
C) To arm sellers with price points that can win business
D) To provide a discounted price based on committed purchase volumes

3. When an order is placed, the seller must provide what additional information before the order can be provisioned?

A) A secondary credit card in case the customer forgets to pay their bill
B) A mobile phone number
C) A SmartCloud Admin Form that lists key provisioning data such as the email address of the customer's organization administrator.
D) A customer reference

Solutions: