Microsoft MB-910 Exam Syllabus Topics:
| Topic | Details |
|---|---|
Describe Dynamics 365 Marketing (10-15%) | |
| Identify Dynamics 365 Marketing capabilities | - describe how to target customers by using segments and subscription lists - describe the lead generation and qualification process including lead scoring - describe customer journeys - describe event management features and capabilities |
| Describe related marketing apps | - describe the capabilities of LinkedIn Campaign Manager - describe the capabilities of Dynamics 365 Customer Voice - describe the capabilities of Dynamics 365 Customer Insights including audience insights and experience insights |
Describe Dynamics 365 Sales (15-20%) | |
| Describe the Dynamics 365 Sales lifecycle | - describe leads and the process for qualifying leads - describe the opportunity management process - describe the quote lifecycle - describe use cases for orders and invoices - describe processes and tools used for forecasting sales |
| Describe related sales apps | - describe capabilities of Dynamics 365 Sales Insights - describe capabilities of LinkedIn Sales Navigator |
Describe Dynamics 365 Customer Service (15-20%) | |
| Describe Dynamics 365 Customer Service components | - describe cases, queues, and entitlements - describe Knowledge Management - describe service-level agreements (SLAs) |
| Describe related customer service apps | - describe Omnichannel for Customer Service - describe Connected Customer Service - describe Customer Service Insights |
Describe Dynamics 365 Field Service (15-20%) | |
| Describe the work order lifecycle | - describe the lifecycle of a work order including work order creation - describe sources for work orders including cases, opportunities, IoT device sensor alerts, and agreements - describe capabilities for the Inspections feature |
| Describe scheduling capabilities | - describe resource management capabilities including skills, and proficiency models - identify available Universal Resource Scheduling (URS) scheduling options including Schedule Assistant, Resource Schedule Optimization (RSO), and geolocation for technicians - describe how Dynamics 365 Field Service uses artificial intelligence (AI) to help organizations become more efficient |
| Describe inventory and asset management capabilities | - describe inventory management transaction types - describe customer asset management and preventive maintenance processes - describe options for performing proactive customer asset maintenance by implementing IoT |
Describe Project Operations (15-20%) | |
| Identify Project Operations capabilities | - describe project components including contracts, stages, assignments, and fixed price versus time and material estimates versus retainer contracts - identify views and reports that aid a project service company in making decisions |
| Describe project sales capabilities | - describe the process for converting leads into projects - describe opportunity management and quote management for project-based and product-based quotes - describe use cases for project contracts |
| Describe project planning and resource management capabilities | - describe allocation methods, tasks, subtasks, and assignments - describe time and expenses entry, and entry approvals - describe resource skills and proficiency models - identify Interactive Gantt charts, Kanban boards, Resource Utilization boards, and Schedule boards |
Describe shared features (15-20%) | |
| Identify common customer engagement features | - describe customers and activities - describe the product catalog - describe price lists, discounts, and currencies - describe cases - describe resources |
| Describe reporting capabilities | - describe built-in reporting capabilities including dashboards, charts, views, and Report Wizard - describe options for exporting data to Microsoft Excel - describe options for analyzing data by using Power BI |
| Describe integration options | - describe Microsoft Teams integration capabilities - describe use cases for integrating with Microsoft Excel and Microsoft Word - describe options for managing documents by using SharePoint Online - describe email integration capabilities |
Skills measured
- Describe shared features (15-20%)
- Describe Project Operations (15-20%)
- Describe Dynamics 365 Sales (15-20%)
- Describe Dynamics 365 Field Service (15-20%)
- Describe Dynamics 365 Marketing (10-15%)
- Describe Dynamics 365 Customer Service (15-20%)
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-910
If you are still upset about the coming Microsoft Microsoft Dynamics 365 Fundamentals (CRM) (MB-910日本語版) and afraid of failure I will advise you consider our MB-910日本語 vce files. Everyone knows the regular pass rate of MB-910日本語 is low, that's why these certifications are being valued. That's why we exist and be growing faster. VCEDumps MB-910日本語 vce files can help you pass exams 100% for sure. Many people pass exam and get certifications under the help of our MB-910日本語 dumps pdf. Our passing rate for Microsoft Dynamics 365 Fundamentals (CRM) (MB-910日本語版) is high up to 96.87%. Nearly there are more than 100000+ candidates pass the exams every year by using our MB-910日本語 vce files.
Microsoft Dynamics 365 Fundamentals (CRM) Exam Certification Details:
| Passing Score | 700 / 1000 |
| Exam Price | $99 (USD) |
| Number of Questions | 40-60 |
| Exam Name | Microsoft Certified - Dynamics 365 Fundamentals (CRM) |
| Schedule Exam | Pearson VUE |
| Books / Training | MB-910T00: Microsoft Certified: Dynamics 365 Fundamentals (CRM) |
| Duration | 60 mins |
| Exam Code | MB-910 |
| Sample Questions | Microsoft Dynamics 365 Fundamentals (CRM) Sample Questions |
Our MB-910日本語 vce files are valid, latest and accurate
We are a strong company which has experienced education department and IT department. Our education department staff is busy on editing new version of MB-910日本語 vce files every day. Once they updates, the IT department staff will unload these update version of MB-910日本語 dumps pdf to our website. Our professional system can automatically check the updates and note the IT staff to operate. Our complete and excellent system makes us feel confident to say all MB-910日本語 vce files are valid and the latest. All our education experts have more than ten years' experience on editing Microsoft certification examinations dumps so that we are sure that all our MB-910日本語 vce files are accurate. That's why we have high pass rate of Microsoft Dynamics 365 Fundamentals and good reputation in this line, if candidates master all the questions and answers of MB-910日本語 dumps pdf before the real test we guarantee you pass exam 100% for sure.
We guarantee 100% pass exam, No Help, No Pay
Don't hesitate, choose us now! Based on the passing rate data of MB-910日本語 vce files recent years we guarantee 100% pass exam. After many years of operation we have not only experience education experts but also stable relationship with Microsoft and information resources about MB-910日本語 vce files. So our high passing rate of MB-910日本語. We promise: No Help, No Pay.
After purchase, Instant Download: Upon successful payment, Our systems will automatically send the product you have purchased to your mailbox by email. (If not received within 12 hours, please contact us. Note: don't forget to check your spam.)
Our golden customer service is satisfying, we have many loyal customer
We not only provide high-quality MB-910日本語 vce files but also satisfying customer service.
Firstly,we promise all candidates can pass exam if they master all questions and answers of Microsoft MB-910日本語 dumps pdf materials. Unluckily if you fail the exam we will refund all the cost you paid us based on your unqualified score.
Secondly,we are 7*24 on-line service. No matter when you contact us about our MB-910日本語 vce files we can reply you in two hour. If you have any question about our vce dumps we will help you clear.
Thirdly,we provide MB-910日本語 dumps free demo download and MB-910日本語 vce free demo download. You can tell if our official MB-910日本語 vce files are suitable for you before purchasing based on the free demo download.
Fourthly,if you want to build long-term cooperation with us, we can discuss a discount. We also have discount for regular customer who passed MB-910日本語 with the help of MB-910日本語 vce files and want to purchase other Microsoft Microsoft Dynamics 365 Fundamentals (CRM) (MB-910日本語版) dumps vce.
