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Microsoft MB5-858 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Security, Reporting, and Maintenance | - System maintenance and troubleshooting - Reporting and analytics - Security roles and permissions |
| Topic 2: System Configuration and Setup | - Environment setup and management - Core system configuration - Module setup and parameter configuration |
| Topic 3: Customization and Integration | - System customization approach - Integration with external systems - Data migration and transformation |
| Topic 4: Microsoft Dynamics Implementation Overview | - Project planning and deployment methodology - Solution architecture and implementation lifecycle |
| Topic 5: Business Process Implementation | - Finance and supply chain processes - Sales and procurement workflows - Operational process configuration |
Microsoft Managing Microsoft Dynamics Implementations Sample Questions:
Your company's Sales Manager approaches you with an opportunity for selling a Microsoft Dynamics? business solution. You are responsible for quickly finalizing the sale of the solution.
Which one of the following provides guidance to help close the sale and provide a structured duediligence process?
- A. Decision Accelerators
- B. Project Initiation and Planning
- C. Industry Playbook
- D. Optimization Offerings
Correct Answer: A 🗳️
A prospective customer asks your sales person to prove that the proposed solution supports the specific
industry requirements. You need to ensure due-diligence is achieved.
What should you recommend?
Choose the 2 that apply.
- A. A system test or demonstration of exactly how the software will be used at the customer site; participants must have an expectation that the project is still in design and feedback on key points is needed.
- B. A joint application design (JAD) or prototyping session where the software values/code tables are configured or populated in the session.
- C. A scripted and well prepared proof of concept.
- D. A demonstration of the software and processes through realistic Customer Business Scenarios that include representative customer data.
Correct Answer: C,D 🗳️
Your company is preparing a proposal for a large and complex implementation that will require significant customizations in an enterprise organization. One of the elements that you plan to address is testing and creating a test plan. When is the best time to create a high-level test plan that includes the general standards and procedures that must be followed when conducting software testing and validation?
- A. During project scoping and planning in the Analysis phase.
- B. After design specifications are finalized.
- C. During the beginning of the deployment phase.
- D. During the custom code activity.
Correct Answer: A 🗳️
You are concerned that users might not be able to bridge the existing gap between business processes
and the business system that was identified.
Which actions should you take as a Project Manager to proactively manage this?
Choose the 2 that apply.
- A. Advise the application consultant to identify this as an issue and update the issue list accordingly.
- B. Advise the application consultant to start making Change Requests for these potential issues, and ensure these Change Requests are discussed during the next Project Steering Committee.
- C. Advise the application consultant to identify this as a risk and to document it in the Project Risk Register.
- D. Discuss the problem with the customer and advise them to select key users who understand the business processes and have enough technical competence to assist in bridging the gap.
Correct Answer: C,D 🗳️
Your team started a pilot rollout scenario to implement and deploy a Microsoft Dynamics solution. You notice that the customer continually adjusts the solution and that the project is not moving forward. You are stuck in the analysis phase.
How can you ensure this pilot project moves forward?
- A. Adhere to a clear and strict timeline.
- B. Make change requests for every adjustment that the customer makes.
- C. Start new budget negotiations for the extra analysis time-spend.
- D. Make extra analysis resources available to this project.
Correct Answer: A 🗳️
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