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Avaya 21450T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Call Routing & Features | 20% | - Call Vectoring & Meet-Me Conferencing - Call Coverage & Forwarding - Feature Access Codes & Call Processing |
| System Access & Basic Administration | 20% | - User & Administrator Account Setup - COS & COR Configuration - SAT & SMI Interface Access |
| Maintenance & Troubleshooting | 15% | - Basic Diagnostics & Error Resolution - Alarm Monitoring & Log Review - Backup & Restore Procedures |
| System Architecture & Licensing | 20% | - System Hardware & Software Components - Communication Manager R8.1 Overview - WebLM Server & License Installation |
| Station & Trunk Configuration | 25% | - IP & Digital Station Administration - SIP & H.323 Trunk Setup - ISDN PRI & Analog Trunk Configuration |
Avaya Aura Communication Manager Administration Online Test R8.1 Sample Questions:
What is the range of COS Profiles in a Cos Group?
- A. 0 thru 15
- B. 0 thru 99
- C. 1 thru 100
- D. 1 thru 10
Which ACD feature when activated will temporarily stop calls being routed to that agent?
- A. PAUSE_ BREAK
- B. TEMP_ OFFLINE
- C. TIME_ OUT
- D. AUX-WORK
Which Facility Restriction Level (FRL) gives the lowest level of permissions?
- A. 1
- B. 7
- C. 8
- D. 0
A customer wants to connect two branch offices with an ISDN trunk, where each branch office has a PBX system.
Which Service Type should be selected when configuring the trunk?
- A. Tandem
- B. Direct Inward Dial (DID)
- C. Tie
- D. Central Office (CO)
In which SAT form is the PSA feature enabled for a user?
- A. Station
- B. Class of Restriction (COR)
- C. Class of Service (COS)
- D. Mobility Feature List
