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Avaya 3000.2 Exam Syllabus Topics:

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. You need to implement the new tourist information center (TIC) in Milan. The requirement is to have an Auto Attendant that can supply up to three levels (caller can choose option 1, then 2, and finally option 3) for 10 different information groups such as City Guides, "points of view", Hotels with available room, etc. An additional requirement is to have the voicemail-to-email option for all people working at the TIC of Milan. Which IP Office version will meet these requirements for the least cost?

A) IP Office Essential Edition
B) IP Office Preferred Edition and IP Office Advanced Edition
C) IP Office Basic Edition
D) IP Office Preferred Edition
E) IP Office Advanced Edition

2. A customer has opened up a new location in London that will have four employees. They want to SCN this site with the current location in New York City which has an IP500 that has been installed for over a year without any software revisions. The employees in London will use the New York City location for all outbound and inbound calls and want to be able to dial any extension at either location. What should you recommend for this customer?

A) Install an IP500 with four digital phones in London and use short codes to dial across the H.323 IP trunk to connect back to New York City.
B) Install an IP500 with four IP phones in London and use the H.323 IP trunk for a SCN to connect back to New York City to dial out of New York City.
C) Install an IP500 with four IP phones in London and create a VPN connection between London and New York City with firewalls at both locations using double network address translations.
D) Install an IP500 with four IP phones in New York City and use the H.323 IP trunk for a SCN to connect back to London to dial out of London.

3. An IP 406v2 has been upgraded to the latest release (6.0+). The client wants to test a 9600 series phone, however the phone powers up but will not register to IP Office. What is causing the issue?

A) The phone must be changed from SIP to H.323.
B) The firmware requires an upgrade.
C) The phone's MAC address must registered in IP Office.
D) The phone requires a newer control unit.

4. Which two are power options for IP telephones on the IP Office? (Choose two.)

A) Class "A" 24 volt power supply
B) 1151D1 Individual Power Supply and the 1151D2 Individual Power Supply with Battery Backup
C) Class "B" 24 Volt power supply
D) Power over Ethernet switch conforming to 802.3af standards

5. Your customer has requested that you implement a plan to give their two sites complete resiliency. Which two will accomplish this? (Choose two.)

A) Preferred Edition - Messaging at both locations
B) IP Office Resiliency License
C) IP500v2 with redundant processor
D) IP Phones with backup call server

Solutions: