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HP HP2-H86 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP Managed Print Specialist Select Scope | - Key features of HP Managed Print solutions - HP MPS Select (A4) portfolio overview |
| Topic 2: Product and Solution Knowledge | - Key differentiators in the HP A4 managed print offerings - Portfolio strengths including supplies and services |
| Topic 3: Managed Print Services Basics | - Benefits of MPS to customers and organizations - Understanding Managed Print Services (MPS) |
| Topic 4: Solution Positioning and Customer Engagement | - Engaging customers to identify print needs - Articulating HP MPS value propositions |
| Topic 5: Sales and Consultative Skills | - Contractual selling and value articulation - Consultative selling techniques for print solutions |
HP Managed Print Specialist Select 2019 Sample Questions:
1. What are three main trends in printing today?
A) everything mobile, everything as a service, and everything secure
B) everything quicker, everything smarter, and everything wired
C) everything faster, everything bigger, and everything best
D) everything as a contract, everything cheaper, and everything simple
2. If your customer is evaluating where to invest in print, how to print efficiently, and how to control print costs, which customer trend would you refer to?
A) fleet predictability and transparency
B) paper process automation-workflow
C) environmental impact
D) focus on security
3. If your customer is looking at improving user productivity and affordability of the personnel to manage specific functions, which customer trend would you refer to?
A) paper process automation-workflow
B) refocusing IT resources
C) environmental impact
D) focus on security
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: A |
