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NEW QUESTION 33
A company CEO meets with key customers to learn how they can be better served. After discovering that some executive team members disagree with each other, the CEO asks the program management office (PMO) to develop a program to better serve key customers based on their strategic importance to the company's long-term goals.
What should the program manager do to establish and successfully manage the program's direction?
- A. Conduct stakeholder interviews to address their concerns and expectations
- B. Develop and foster relationships with stakeholders to improve communication
- C. Identify a list of projects, and then assign them suitable project managers
- D. Create a program strategy to obtain the required funding from the portfolio decision team
Answer: A
Explanation:
Section: Volume D
NEW QUESTION 34
A new program component provides an opportunity to enhance program outcomes. What does the program manager use to document and monitor the opportunity?
- A. Program risk management plan
- B. Program risk register
- C. Program scope management plan
- D. Component project risk register
Answer: C
NEW QUESTION 35
You are the program manager for your organization and are planning the program. One of the plans you need to create will define how you'll transfer the benefits of the program to the operations of your organization. Which program management plan defines this process?
- A. Operational transfer plan
- B. Program transition plan
- C. Benefits transfer plan
- D. Program closure plan
Answer: B
NEW QUESTION 36
A company is evaluating the implementation of enterprise resource planning (ERP) software. The program manager performs an analysis to confirm the program's feasibility.
What other important step should the program manager complete?
- A. Mapping of the financial benefits to the ERP software's functionality
- B. Development of the program's vision statement
- C. Review of strategic goals against any external environmental factors
- D. Identification and documentation of the initial risks for ERP software implementation
Answer: B
Explanation:
Section: Volume D
NEW QUESTION 37
You are the program manager for your organization. Your program has a budget of $750,000 and is expected to last one year. The program is currently 30 percent complete and has spent $245,000. The program is supposed to be 40 percent at this time. What is the schedule performance index (SPI) for this program?
- A. $225,000
- B. $300,000
- C. .75
- D. Negative ten percent
Answer: C
NEW QUESTION 38
You are the program manager for the GHT Program for your company. This program has a budget at completion of $789,000 and is currently 40 percent complete, though it was scheduled to be 50 percent at this time. Your program has spent $325,000 of the budget to date. Based on this information, how many pennies is your program losing per dollar spent on the work?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: A
NEW QUESTION 39
During program execution, a program manager receives feedback from an executive sponsor that some program stakeholders may not understand the intended benefits of the program.
Which will provide the greatest value to clarify stakeholder perceptions?
- A. Redistributing the program charter
- B. Redistributing the benefits management plan
- C. Performing a stakeholder analysis
- D. Updating the stakeholder communications requirements
Answer: D
Explanation:
Section: Volume D
NEW QUESTION 40
You are the program manager for your organization and you're coaching Tom, an aspiring program manager, on program management. Tom is curious about controlling communications. Which one of the following is an output of the communications control process?
- A. Approved change requests
- B. Communications management plan
- C. Stakeholder analysis charts
- D. Performance reports
Answer: B
Explanation:
Section: Volume B
Explanation/Reference:
NEW QUESTION 41
You are the program manager for your organization. Management has asked you to create a document that will capture the stakeholders concerns, perceived threats, and specific objectives about the program and its projects. What document is management asking you to create in this instance?
- A. Scope statement
- B. Project charter
- C. Business case
- D. Requirements document
Answer: A
NEW QUESTION 42
Terri is the program manager for her organization and she's working with Alice, a project manager in her program. Alice calls Terri and insists that she add a change to program scope. Terri agrees that the change should be entertained. What must Alice do to move forward with her change request?
- A. Create a change request charter justifying the change request
- B. Add the change request to the scope and complete integrated change control
- C. Add the change to the program scope herself, as she is a project manager
- D. Document the change request in a change request form.
Answer: D
NEW QUESTION 43
Communication is large percentage of program execution as the program manager must communicate with the appropriate stakeholders. In larger programs face-to-face communication is not always possible. When emails are used what verbal aspect of communication is lost?
- A. Paralingual
- B. Barriers
- C. Nonverbal
- D. Noise
Answer: A
Explanation:
Section: Volume C
NEW QUESTION 44
You are the program manager for your company and are monitoring and controlling several aspects of your program. You want to make certain that you're including all areas that need to be monitored and controlled.
Which one of the following is not something you'll have to monitor and control as a program manager?
- A. Stakeholder identification
- B. Susan the application developer in your program
- C. Equipment your program uses
- D. Materials required by the program
Answer: A
Explanation:
Section: Volume A
NEW QUESTION 45
The project managers for component projects A and B schedule the same resource to perform tasks during the same timeframe, resulting in an over-allocation. The program manager reviews the program resource management plan, determines that project A can wait until the resource becomes available, and assigns the resource to project B.
This is an example of which of the following?
- A. Resource interdependency management
- B. Program risk mitigation
- C. Program resource management planning
- D. Project resource planning
Answer: C
NEW QUESTION 46
In your program you must adhere to Six Sigma as part of your organization's enterprise environmental factors.
There is terminology, reports, and measurements that you are expected to use as part of your program. Six Sigma is an example of what program management process?
- A. Scope verification
- B. Quality control
- C. Process improvement
- D. Quality assurance
Answer: D
NEW QUESTION 47
A program manager recognizes that a successful resource being used in project A could also be used in project B.
What should the program manager do first to leverage the utilization of this resource?
- A. Reassign the resource to project B after project A ends.
- B. Mitigate risk by leveraging other resources in project A.
- C. Assign project A's resource to project B.
- D. Prioritize the resource to optimize their use across both projects A and B.
Answer: A
NEW QUESTION 48
You are the program manager of the NHQ Program. You are working with your program team to ensure that the work in the program is done accurately and according to scope. You are also reviewing the team inspection process that will need to be done to ensure that the work is being done according to the scope.
If the work is found to be defective it will need to be corrected before the program customers can inspect the work. What process are you completing to ensure that the work is done accordingly to scope?
- A. Scope verification
- B. Quality control
- C. Planning
- D. Quality assurance
Answer: D
NEW QUESTION 49
In your program you must adhere to Six Sigma as part of your organization's enterprise environmental factors. There is terminology, reports, and measurements that you are expected to use as part of your program. Six Sigma is an example of what program management process?
- A. Scope verification
- B. Quality control
- C. Process improvement
- D. Quality assurance
Answer: D
NEW QUESTION 50
Julie is the program manager of the NHQ Program for her organization and she believes the program is now complete. Julie is closing her program, and she's working with her program sponsor to review the program's deliverables and benefits. Janet, the program sponsor, is very pleased with the program and agrees that the program has met the program scope. What should Julie and the program sponsor do next?
- A. Close the constituent projects before closing the program
- B. Sign the certificate of program closure
- C. Complete the program's budget
- D. Release the program's resources
Answer: B
NEW QUESTION 51
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PgMP Exam Details
Before starting the test, you have a tutorial, followed by a survey. These surveys can take up to 15 minutes to complete, but it is optional to take them.
The given time for the PgMP center-based exam is four hours, and candidates are to complete 170 multiple-choice items within that time frame. Note, that 20 questions out of the 170 questions are pretest questions and the questions are placed randomly. Pre-test questions do not affect a candidate’s score, but they are effective ways to improve future exam questions.
As for the price for the PgMP certification, it depends on your status as a Project Management Institute (PMI) member. PMI members are required to pay $800 for center-based testing (CBT), while non-members are required to pay $1,000.
If the exam is to be retaken, PMI members pay $600, while non-members pay $800 for re-exam CBT.
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