Nov-2024 Realistic PEGACPBA88V1 Exam Dumps with Accurate & Updated Questions
PEGACPBA88V1 Exam Dumps - PDF Questions and Testing Engine
NEW QUESTION # 17
The development, your team creates a spreadsheet with work items to populate the backlog.
...you populate the backlog directly from the spreadsheet?
- A. Create stones
- B. Import stories
- C. Create feedback
- D. Create bugs
Answer: B
Explanation:
Import stories: When populating the backlog directly from a spreadsheet, the correct approach is to import the stories. Pega allows for importing user stories from spreadsheets to efficiently populate the backlog.
NEW QUESTION # 18
....application grants 75 employees access to one of four personas: Admin, Author, User, and Manager. A new analyst who joins the company requires all the .. of the Author persona, but only some of the reporting features are available to the Manager persona.
o you satisfy this security requirement?
- A. Add the analyst to both the Author persona and Manager persona.
- B. Add the analyst to the Author persona.
- C. Create a new Analyst persona with the required access.
- D. Update the Author persona to include the required analyst reports.
Answer: C
Explanation:
Create a new Analyst persona with the required access: To meet the specific security requirements of the new analyst, it is best practice to create a new persona that combines the necessary permissions from both the Author and Manager personas. This ensures that the analyst has tailored access to the features they need without altering existing personas or adding overlapping roles.
NEW QUESTION # 19
...a Pega Business Architect, your project is approaching the end of the Prepare phase.
Identify three aspects of the project plan that must be taken into consideration to successfully deliver an application that achieves the client's desired business outcomes loose Three)
- A. Review assumptions made during the Discover phase.
- B. Confirm the Sprint plan is achievable for delivering this Minimum Lovable Product (MLP).
- C. Identify key risks with the technical architecture.
- D. Implement Pega's DevOps Deployment Manager.
- E. Initiate planning of the next Minimum Lovable Product (MLP).
Answer: B,C,E
Explanation:
* Identify key risks with the technical architecture: Before moving to the next phase, it is important to identify and assess any risks associated with the technical architecture. This allows the team to develop mitigation strategies and ensure that the architecture supports the business requirements and can scale appropriately.
Reference:
* Initiate planning of the next Minimum Lovable Product (MLP): Planning for the next MLP should begin towards the end of the current phase to maintain momentum and ensure continuous delivery. This involves defining the scope, requirements, and timeline for the next set of features.
* Confirm the Sprint plan is achievable for delivering this Minimum Lovable Product (MLP): It is essential to ensure that the Sprint plan is realistic and achievable. This involves verifying that the team can complete the required work within the allotted time frame and that dependencies and resources are properly managed.
NEW QUESTION # 20
Which two requirements ensure that valid data is used in a case? (Choose Two)
- A. The data is the correct field type.
- B. The data is organized in a data type.
- C. The data fits the business logic.
- D. The data is locally sourced.
Answer: A,C
Explanation:
* The data fits the business logic: Ensuring data fits the business logic guarantees that it aligns with the defined processes and rules.
Reference:
* The data is the correct field type: Ensuring the data type is correct is crucial for preventing data-related errors and ensuring compatibility with the system.
NEW QUESTION # 21
Your client is planning their next Minimum Lovable Product (MLP) release.
Which three pillars of case design must the Pega Business Architect ensure are taken into account, to capture information for the release? (Choose Three)
- A. Personas and Channels
- B. Data and Interfaces
- C. Dashboards
- D. Case types
- E. Reports
Answer: A,B,D
Explanation:
When planning the next Minimum Lovable Product (MLP) release, a Pega Business Architect should focus on the three pillars of case design: Personas and Channels, Case Types, and Data and Interfaces.
Personas and Channels:
Personas: Identify the different user roles (personas) that will interact with the application. Understanding personas helps in designing user experiences that meet their needs.
Channels: Determine the channels (e.g., web, mobile) through which users will interact with the system. This ensures that the application is accessible and user-friendly across different platforms.
Case Types:
Case Types: Define the different types of cases that the application will manage. Case types are fundamental to structuring the application and ensuring that it can handle various processes and workflows efficiently.
Data and Interfaces:
Data: Identify the data required to support the case types and processes. This includes understanding data sources, data structures, and how data will be captured and used.
Interfaces: Determine the interfaces needed to integrate with external systems. Interfaces are crucial for ensuring that the application can interact with other systems and exchange information seamlessly.
Reference:
Pega Academy: Case Design
Pega Documentation: Minimum Lovable Product (MLP)
NEW QUESTION # 22
Which of the following statements about responsive breakpoints is true?
- A. Custom responsive breakpoints are configured in App Studio.
- B. By default, tables have two responsive breakpoints.
- C. Responsive breakpoints rely on fixed widths.
- D. Responsive breakpoint behavior changes based on the device brand.
Answer: A
Explanation:
The statement that is true about responsive breakpoints is:
C . Custom responsive breakpoints are configured in App Studio. This allows you to define how the UI behaves at different screen sizes.
Responsive Breakpoints: These are used to adapt the UI layout for different screen sizes, ensuring a good user experience on all devices.
Reference:
Pega Academy: Responsive UI Design
Pega Documentation: Configuring Responsive Breakpoints in App Studio
NEW QUESTION # 23
Which two requirements can you support by configuring a mobile channel in App Studio? (Choose Two)
- A. Configure a left swipe behavior to open a message.
- B. Lock the application after 20 minutes of inactivity.
- C. Grant access to the mobile app for a specific user.
- D. Set the dimensions of an application icon to 180x180 pixels.
Answer: A,B
Explanation:
Lock the application after 20 minutes of inactivity: You can configure security settings in a mobile channel to automatically lock the application after a specified period of inactivity to enhance security.
Reference:
Configure a left swipe behavior to open a message: Mobile channels in App Studio allow configuring custom swipe gestures to perform specific actions such as opening a message when the user swipes left.
NEW QUESTION # 24
A survey is sent to a customer via email.
Who do you configure a solution to ensure the email includes the case ID for the survey?
- A. Use the Insert Property feature of a Send email step to add the case ID when composing the custom message.
- B. Create a process using the Send email step allowing representatives to quickly add the case ID to the email.
- C. Create a required field for the case ID that must be entered by a user during the case process prior to sending the email.
- D. Call a data transform to copy the case ID from pyWorkPage to the email.
Answer: A
Explanation:
The Insert Property feature in the Send email step allows you to include dynamic data, such as the case ID, directly into the email body. This ensures that the case ID is automatically included in the email without requiring manual entry or additional processes. By configuring the Send email step to use the Insert Property feature, you can ensure that the case ID is included in the survey email sent to the customer.
NEW QUESTION # 25
.......which two situations is it appropriate to use a decision table? (Choose Two)
- A. A hair care company suggests a line of products to customers based on their hair type, scalp moisture, hair moisture, and whether it is color-treated.
- B. A dance studio recommends a membership type based on the number and type of dance classes the customer wants to attend every month.
- C. If customers decide to add insurance, checked bags, or early boarding to their airline tickets, extra fees are added to their order total.
- D. Order total is calculated based on the quantity and price of the items in the customer's shopping cart.
Answer: A,B
NEW QUESTION # 26
Select each Use Case on the left and drag it to the appropriate Automation on the right.
Answer:
Explanation:
Reference:
* Employees of a financial services firm receive confirmation when they register for the required certification classes.
Automation: Send email
* A Fraud department manager receives a mobile notification that an approval request is in their worklist.
Automation: Push notification
* When an approver rejects an expense report, an employee can modify and resend the report for approval.
Automation: Change to a stage
NEW QUESTION # 27
....purchase request case type, you have the following requirement: Purchase requests should automatically go to the manager of an employee. meet this requirement, you design a case with a______________.
- A. process that routes to the manager
- B. step that routes to the manager
- C. change stage step to allow the employee to route to the manager
- D. stage to route requests to the manager
Answer: B
Explanation:
To ensure that purchase requests automatically go to the manager of an employee in Pega, you should design a case with a step that routes the request to the manager. The steps are as follows:
Define the Manager Routing Step: In the case type design, include a step that specifies the routing logic.
Use Dynamic Routing: Configure the routing step to dynamically determine the manager based on the employee's profile or organizational hierarchy.
Route to Manager: Implement the routing step so that it evaluates the employee's manager information and routes the case accordingly.
This setup ensures that each purchase request is automatically directed to the appropriate manager for approval, streamlining the process and ensuring compliance with organizational policies.
Reference:
Pega Academy: Routing and Assignments
Pega Documentation: Case Management and Workflow Automation
NEW QUESTION # 28
You are asked to create a visualization that allows managers in the Customer Service division to track the number and status of Customer Support Request cases submitted over the last 30 days.
What is the process that you follow to create this visualization?
- A. Open the Data landing page, and then create a new insight.
- B. Open the Explore data landing page, and then create a new insight.
- C. Open the Explore data landing page, and then add a Reporting widget.
- D. Open the Channels landing page, and then add a new portal.
Answer: B
NEW QUESTION # 29
The business process for an automobile insurance claim consists of the following phases:
* Submission: The customer contacts a customer service representative (CSR) to file the claim.
* Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs.
* Repair: A third party performs the repairs on each vehicle, communicating with the adjuster and customer as necessary.
* Verification: After each vehicle repair, the adjuster closes the claim.
According to Pega best practices, which phase can you implement as a child case?
- A. Submission
- B. Review
- C. Verification
- D. Repair
Answer: D
Explanation:
* Submission: This phase involves the initial contact and filing of the claim, which typically doesn't need to be a separate case as it's an initial action.
Reference:
* Review: This phase involves an adjuster reviewing the claim and assessing damages, which can be handled within the primary case.
* Repair: The repair phase involves interaction with third-party vendors and ongoing communication, making it suitable to be implemented as a child case to track each repair separately.
* Verification: This phase is a closing action performed after repairs, which doesn't typically require a separate case.
NEW QUESTION # 30
....can select a checkbox to subscribe to a text messaging service. Selecting the checkbox displays a field to enter a mobile phone number. lo you configure the application to display the mobile phone number field only after users select the checkbox?
- A. Use a visibility condition on the mobile phone number field to determine whether to show the field.
- B. Use a visibility condition on the checkbox to determine whether to show the mobile phone number field.
- C. Use a validation condition to determine whether to show the mobile phone number field.
- D. Use a disable condition on the mobile phone number field to determine whether to show the field.
Answer: A
Explanation:
Use a visibility condition on the mobile phone number field to determine whether to show the field: In Pega, visibility conditions are used to control the display of UI elements based on specific conditions. In this case, you would configure the visibility condition on the mobile phone number field to display it only when the checkbox for subscribing to the text messaging service is selected.
NEW QUESTION # 31
Life insurance company has satellite offices in various countries. Each satellite office has a work queue. Company policy requires that life insurance underwriting be signed to offices based on the policy owner's residential address.
Which routing approach supports this requirement?
- A. Route the assignment to a specific underwriter based on business logic.
- B. Route the assignment to the correct work queue by using an authority matrix.
- C. Route the assignment to the correct work queue based on business logic.
- D. Route the assignment to the correct work queue by using a reporting structure.
Answer: C
Explanation:
To route life insurance underwriting assignments to the correct satellite office based on the policy owner's residential address, using business logic is the most appropriate approach. This approach involves:
Define Routing Rules: Create decision rules or decision tables that map the policy owner's residential address to the corresponding satellite office's work queue.
Implement Business Logic: Configure the routing step in the case type to use these decision rules. The business logic will determine the correct work queue based on the address.
Route to Work Queue: The assignment is routed to the work queue of the satellite office that corresponds to the policy owner's residential address.
This method ensures that each assignment is accurately directed to the appropriate office based on predefined business logic.
Reference:
Pega Academy: Assignments and Routing
Pega Documentation: Using Business Logic for Assignment Routing
NEW QUESTION # 32
Identify the Pega Express phase in which Pega Business Architects plan for future sprints by creating user stories with the Directly Capture Objectives (DCO) discipline.
- A. Build
- B. Adopt
- C. Prepare
- D. Discover
Answer: D
Explanation:
The Pega Express phase in which Pega Business Architects plan for future sprints by creating user stories with the Directly Capture Objectives (DCO) discipline is Discover.
Discover Phase:
During the Discover phase, the focus is on understanding the business problem, identifying the scope, and defining the high-level requirements.
Pega Business Architects work with stakeholders to capture objectives directly into the Pega platform, creating user stories and refining the backlog in preparation for future sprints.
Reference:
Pega Academy: Pega Express Methodology
Pega Documentation: Pega Express Phases and Activities
NEW QUESTION # 33
Select each Process Step Description on the left and drag it to the appropriate Process Step on the right.
Answer:
Explanation:
Reference:
The system evaluates the request type to determine the next step.
Process Step: Decision
A manager determines whether to approve or reject a timesheet.
Process Step: Approval
The system notifies the user of the case status by email.
Process Step: Automation
NEW QUESTION # 34
Identify the name of Pega's business architecture design that aligns human intelligence and process automation with business logic to deliver high-value software solitons.
- A. Business-first
- B. Customer-centric
- C. Center-out
- D. Pega Express
Answer: C
Explanation:
The name of Pega's business architecture design that aligns human intelligence and process automation with business logic to deliver high-value software solutions is Center-out.
Center-out Design:
This approach focuses on designing the core business logic and processes first (the "center") and then extending outwards to include the user interface (UI) and channels.
By centering on the core logic, Pega ensures that the most critical aspects of the business process are well-defined and robust. This approach supports scalability and adaptability as the system grows and evolves.
Reference:
Pega Academy: Center-out Business Architecture
Pega Documentation: Center-out Design Principles
NEW QUESTION # 35
.....assignment routes loan requests to a specific loan officer based on the type of loan.
If the loan is a mortgage, the case is routed to Adam Ross.
If the loan is for an automobile, the case is routed to Julia Samuels.
If the loan is an equity line, the case is routed to Don Smith.
....do you configure the routing to ensure the case advances to the correct loan officer?
- A. Route the case to a work queue by using business logic.
- B. Route the case to an operator by using business logic.
- C. Route the case to a specific user.
- D. Route the case to a work queue.
Answer: B
Explanation:
To route cases to specific loan officers based on loan type using business logic, the following steps are typically used in Pega:
Use Decision Rules: Define a decision table or decision tree that maps loan types to specific operators (loan officers).
Configure Routing in the Flow: In the flow rule, configure the assignment shape to use the decision rule to determine the routing based on the loan type.
Route to Operator: Use the "To Operator" routing option, and apply the decision logic to dynamically determine the operator (loan officer).
In this case:
For mortgage loans, the decision rule routes the case to Adam Ross.
For automobile loans, the decision rule routes the case to Julia Samuels.
For equity line loans, the decision rule routes the case to Don Smith.
Reference:
Pega Academy: Assignments and Routing
Pega Decision Management: Using Business Logic for Routing
NEW QUESTION # 36
In the Travel booking case type, if a passenger indicates that they are traveling with a service animal, they must document the type, size, and age of the animal, ..do you configure the case life cycle to meet this requirement?
- A. Configure a validation rule in the Travel booking case type settings to check whether the passenger is traveling with a service animal.
- B. Create a Service animal accommodation child case that is automatically resolved if the passenger is not traveling with a service animal.
- C. Apply an optional action to the Travel booking case type to allow the passenger to provide the information as needed.
- D. Add an Identify service animal process within the Travel booking case life cycle and apply a condition to determine when to run the process.
Answer: D
Explanation:
In Pega, conditional processes can be added to a case life cycle to handle specific scenarios, such as when a passenger is traveling with a service animal. By adding an Identify service animal process and applying a condition to determine when this process should run, you can ensure that the required information about the service animal is collected only when needed. This approach keeps the main case flow streamlined while handling special requirements as necessary.
NEW QUESTION # 37
Which project nears the end of the Prepare phase, you prepare the project plan for review with your development team, two elements does the project plan include? (Choose Two)
- A. Governance structure
- B. Epic and user stories
- C. RAID log (Risks, Actions, Issues, and Decisions)
- D. Project team resourcing's
- E. Definition of Ready (DoR)
Answer: B,C
Explanation:
As a project nears the end of the Prepare phase, the project plan should include:
B . Epics and user stories:
These are essential for defining the work to be done in future sprints. They provide detailed descriptions of the functionality and requirements that need to be developed and tested.
C . RAID log (Risks, Actions, Issues, and Decisions):
This log is critical for tracking potential risks, ongoing actions, issues that need resolution, and decisions made during the project. It helps in managing and mitigating risks and ensures that the project stays on track.
Reference:
Pega Academy: Project Planning and Management
Pega Documentation: Prepare Phase Activities and Deliverables
NEW QUESTION # 38
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