C-C4H225-11 Dumps PDF - C-C4H225-11 Real Exam Questions Answers [Q44-Q68]

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C-C4H225-11 Dumps PDF - C-C4H225-11 Real Exam Questions Answers

Get Started: C-C4H225-11 Exam [2022] Dumps SAP PDF Questions

NEW QUESTION 44
You are using the SAP Emarsys Customer Engagement API to trigger an external event endpoint. What is missing (pixelated) from the API call below?

  • A. External event name
  • B. Event time
  • C. External event ID
  • D. Campaign name

Answer: C

 

NEW QUESTION 45
How does contact duplication work in SAP Emarsys Customer Engagement? Note: There are 2 correct answers to this question.

  • A. Contacts with the same unique identifier are merged automatically on import.
  • B. It runs once a day, checking against the full database.
  • C. It runs every time a new contact is about to be imported.
  • D. Contacts with identical first name and last name are merged automatically.

Answer: A,C

 

NEW QUESTION 46
You want to collect data from contacts using forms. Which forms does SAP Emarsys Customer Engagement offer? Note: There are 3 correct answers to this question.

  • A. Product Subscription
  • B. General Registration
  • C. Change Profile
  • D. Newsletter Registration
  • E. Consent Management

Answer: B,C,D

 

NEW QUESTION 47
You want to create a segment of low spenders for a lifecycle program. Where can you see a visual breakdown of buyer status and create the segment?

  • A. Analytics > Customer Lifecycle
  • B. Management > Smart Insight Settings
  • C. Contacts > Combined Segments
  • D. Analytics > Revenue Analytics

Answer: B

 

NEW QUESTION 48
You have 1500 contacts and have manually uploaded 100 additional new contacts, but the number of available (opted-in) new contacts on the Database Growth widget still shows 1500 contacts. You checked that the email address fields are filled and the email addresses are valid. What could be reasons why the additional new contacts are not showing? Note: There are 2 correct answers to this question.

  • A. The Database Growth widget only shows auto-imported contacts.
  • B. The update takes at least 24 hours to show in the widget.
  • C. The opt-in field was not set to TRUE.
  • D. Too many new contacts were uploaded at the same time.

Answer: B,C

 

NEW QUESTION 49
In your test campaign, only 50% of push messages are delivered. The error message states "Invalid push token". What do you do?

  • A. Check the SDK version in your app.
  • B. Check your segmentation criteria and only include push-enabled users.
  • C. Add iOS and Android platform-specific values for your messages.
  • D. Create a silent push message.

Answer: B

 

NEW QUESTION 50
You want to filter all contacts who made their last purchase on Black Friday. Which filter is correct?

  • A. Order(s) made X days ago
  • B. Days since last engagement
  • C. Days since last purchase
  • D. Spent in the last 24 months

Answer: C

 

NEW QUESTION 51
What can you configure in the Email Widget Editor shown below? Note: There are 2 correct answers to this question.

  • A. The content of product catalog fields in Email Recommendations
  • B. The layout and currency format of the product recommendation
  • C. The template language
  • D. The outer HTML elements of recommended items

Answer: A,D

 

NEW QUESTION 52
You are building an abandoned cart program that uses a discount voucher. You don't want any users to receive more than 1 voucher in a 30 day period. There are wait nodes in the program that spam multiple days. Which participation setting do you need?

  • A. Contacts can enter this program again 30 days and 0 hours after entering it.
  • B. Contacts can enter this program again 30 days and 0 hours after exiting it.
  • C. Contacts can enter this program any time, even if they are still in it.
  • D. Contacts can enter this program only once, ever.

Answer: B

 

NEW QUESTION 53
You want to exclude domains and email addresses that should not be contacted via email at all. Which option do you need from this list?

  • A. Bounce management
  • B. Frequency cap
  • C. Reply management
  • D. Internal blocklist

Answer: D

 

NEW QUESTION 54
Which of the following statements apply when using Google Product Feed (GPF)?

  • A. Multiple GPFs are not supported for clients who use multiple languages.
  • B. Multiple GPFs are supported for clients who target multiple countries.
  • C. United States is selected as the default locale if a language is not supported.
  • D. A custom field can be inserted using c_* format.

Answer: B,C

 

NEW QUESTION 55
You just had a new product range added to your online store and you want to target your VIP clients with a one-off multi-channel promotional program. Which entry node do you use?

  • A. Target segment - segment
  • B. Recurring filter - every 1 day(s)
  • C. Form - registration form
  • D. Entry from program

Answer: D

 

NEW QUESTION 56
You receive a call from the marketing team saying they need to make a decision about a campaign to collect new contacts with an SAP Emarsys Customer Engagement form. Is it possible to check the number of new contacts who signed up via an active SAP Emarsys Customer Engagement registration form?

  • A. Yes, under the Shopify Customer Registration event in a Tactic.
  • B. Yes, under Management > Forms Settings.
  • C. Yes, under Analytics > Registrations > Per Contact Source.
  • D. No, the Registrations report is not shown in real time.

Answer: C

 

NEW QUESTION 57
You are connecting your Magento shop with SAP Emarsys Customer Engagement using the Magento 2 plug-in. Which of the following scenarios are valid? Note: There are 2 correct answers to this question.

  • A. Single Magento store into one SAP Emarsys Customer Engagement account
  • B. Multiple Magento websites into one SAP Emarsys Customer Engagement account
  • C. Multiple Magento stores into one SAP Emarsys Customer Engagement account
  • D. Single Magento store into multiple SAP Emarsys Customer Engagement accounts

Answer: A,C

 

NEW QUESTION 58
A contact no longer wants to receive SMS marketing messages from you, so opts out. What types of messages can you still send? Note: There are 2 correct answers to this question.

  • A. Membership upgrade
  • B. Order delay notification
  • C. Abandoned cart
  • D. Password retrieval message

Answer: B,D

 

NEW QUESTION 59
Who is the Security Settings page of the Management menu available to?

  • A. Operators
  • B. Administrators
  • C. Account owners and administrators
  • D. Account owners

Answer: D

 

NEW QUESTION 60
In January you will want to target contacts who signed up in store during the festive holidays, so you want to segment by the registration source and the registration date. What field types do you need to create? Note: There are 2 correct answers to this question.

  • A. Single choice
  • B. Multi choice
  • C. Date
  • D. URL field

Answer: A,C

 

NEW QUESTION 61
You want to build a comma-separated values (CSV) file and import it into SAP Emarsys Customer Engagement. Which of the following rules apply? Note: There are 2 correct answers to this question.

  • A. When a field does not have a value, leave it empty.
  • B. Do not use more than 128 columns.
  • C. Always use UTF-8 encoding.
  • D. Do not use field values longer than 32 KB.

Answer: A,C

 

NEW QUESTION 62
What is an SSL certificate used for? Note: There are 2 correct answers to this question.

  • A. It is used by the SAP Emarsys Customer Engagement API for secure data transfer.
  • B. It is used by the sender policy framework (SPF) to authenticate outbound emails.
  • C. It is used to implement SAP Emarsys Customer Engagement password authentication and IP restrictions.
  • D. It is used to encrypt the access to SAP Emarsys Customer Engagement services and customers

Answer: A,D

 

NEW QUESTION 63
Which of the following are supported functionalities within the SAP Emarsys Customer Engagement plug-in for Shopify? Note: There are 2 correct answers to this question.

  • A. Automated installation of the Web Recommender template in your webshop
  • B. Automated installation of the Web Extend data collection scripts on your Shopify themes
  • C. Automated triggering of Shopify e-commerce events as external events in SAP Emarsys Customer Engagement
  • D. Automated creation of Interactions programs for Shopify events

Answer: B,C

 

NEW QUESTION 64
You have just made an API call and received an HTTP 400 response code. What is the specific reason for this?

  • A. There is an error in the information provided that needs correcting.
  • B. It indicates the call was successful.
  • C. An internal issue occurred and you should try again.
  • D. Your API credentials are incorrect.

Answer: A

 

NEW QUESTION 65
Which statement correctly describes the data flow of web recommendations?

  • A. Recommendations are displayed on SAP Emarsys Customer Engagement servers using a PHP module.
  • B. Recommendations are requested from the end user
  • C. Recommendations are requested from SAP Emarsys Customer Engagement servers and are then displayed on the client website.
  • D. Recommendations are requested from the end user

Answer: B

 

NEW QUESTION 66
Which of the following statements apply when importing product data files into SAP Emarsys Customer Engagement? Note: There are 2 correct answers to this question.

  • A. Redundant white spaces are automatically trimmed unless they are quoted (e.g., 1, 2, 3 is the same as
    1,2,3).
  • B. Values are not case sensitive, for example, the identifiers Women_Dress_100 and women_dress_100 are treated the same.
  • C. Emarsys does not support uploading product data files over a secure connection with password protection, based on your location.
  • D. A pipe ( | ) must be used to separate multiple values in category fields.

Answer: A,D

 

NEW QUESTION 67
You want to provide an omnichannel experience to your customers by extending your webshop personalization experience to another channel. In this context, what is the recommended practice for identifying contacts?

  • A. Use full name and email address as the unique identifier.
  • B. Use different identifiers so you can better identify which contacts are coming from the new channel and your website pages.
  • C. Enable SAP Emarsys Customer Engagement AI to automatically identify unique contacts.
  • D. Use the same identifier across all channels.

Answer: D

 

NEW QUESTION 68
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SAP C-C4H225-11 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Describe Analytics and Revenue Analitics, Channel Analytics
  • Relational Data, SI onboarding, Magento onboarding
Topic 2
  • Automations (AC and Interactions) Open Time content, Web Channel
  • Data Collection and Contact Management
Topic 3
  • Explain how the Strategic Dashboard helps measure the impact of marketing campaigns
  • Email channel setup and compliance, account security settings
Topic 4
  • Analytics and Insights
  • Learning Journey Emarsys
  • Account Creation and Settings
Topic 5
  • Explain SAP Emarsys Customer Engagement API
  • Explain VCE, ESL, CRM ads, Mobile Engage push and In app
Topic 6
  • Platform integrations, product data integration, sales data onboarding
  • Explain the basics of contact segmentation


C-C4H225-11 Exam Certification Details:

Duration:180 mins
Languages:English
Exam:80 questions

 

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