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CCBA and CBAP Certifications Study Guide by Esta Lessing
This study guide is one of the best tools that allow the candidates to validate their proficiency in several aspects of business analysis. You can deliver business value, take challenging business projects after reading this edition. That's because each chapter of the book thoroughly explains the 6 key topics included in the exam. Each chapter will offer you to complete practical tasks related to business analysis and thus, assist you in honing your skills. Moreover, the book contains mock questions taken from the real-world scenarios.
NEW QUESTION 268
The stakeholders are interested in ensuring that expected value is assessed prior to acceptance. To determine if the solution is providing expected value and ensure the accuracy of the measurements, the stakeholders and the business analyst (BA) determine that they need to measure __________.
- A. strategy, solution, and scope.
- B. impacts, problems, and dependencies.
- C. performance, trends, and variances.
- D. benefits, penalties, and costs.
Answer: D
NEW QUESTION 269
A business analyst (BA) is working on a stakeholder collaboration plan. The main goal is to select the approaches that work best to meet the needs of external and internal stakeholders.
Which aspects should be taken into account?
- A. Solution design
- B. Business governance plan
- C. Collaboration skills of BA
- D. Timing and frequency of collaboration
Answer: D
NEW QUESTION 270
You are hosting a collection of stakeholders from across the organization to identify the ideas and attitudes about your company's help desk. You want the stakeholders to honestly share their opinions about the help desk service so you can identify problems, solutions, and take actions to improve the service. What type of requirements elicitation activity is this?
- A. Root cause analysis
- B. Stakeholder analysis
- C. Workshop
- D. Focus groups
Answer: D
NEW QUESTION 271
Which of the following reports is generated whenever the project is slipping off the project schedule and includes an of the problem?
- A. Schedule variance report
- B. Delay report
- C. Cost variance report
- D. Status report
Answer: A
NEW QUESTION 272 
The table illustrate the statement of cash flower for a courier company for the last fiscal year:
Due to aggressive market competition the management of the company performed a strategy review and based on their0-findings and the current market conditions, they came up with strategic and tactical changes in order to keep a competitive market position.
In order to strength customer retention strategies through a new competitive advantage, the company is considering implementing a live parcel tracking system. The added value will be that the customers may determine the exact location on of the parcel whether it is in a warehouse, crossing the ocean through an overseas the exact location of th parcel whether it is in a warehouse, crossing the ocean through an overseas the ship, or travelling in a delivery truck at any time. The system tracks the location of the parcel by tracking the vehicle in which it is contained. However, for a group of old delivery trucks, it was noticed that the engine sound and vibration disturbed the tracking signal and caused of management would like to sell these vehicles and replace them with newer ones, the Chief Financial Officer (CFO) was strongly against that approach. The CFO argoad that instead of hanging tracking devices on the trucks body they can have the truck drivers manually send the truck send the truck location from a hand held mobile device every 20 minutes.
The CFO's resistance to replacing the older vehicles represents which type of cost?
- A. Opportunity
- B. Maintenance
- C. Operating
- D. Sunk
Answer: C
NEW QUESTION 273
A conservative company with rigorous risk control plans and internal audit rules has a recurrent problem with a core Business application. As a result access to this application must be restricted and controlled and maintenance must be on-site. However the company feels that the application must have an emergency service team. The routine maintenance of this solution is provided by an external vendor and the vendor requested 24 hours remote access to quality and production data. In this context what is the company's response to the vendor's request?
- A. Accepted, because immediate remote access will resolve any issue
- B. Accepted, because the company has an urgent problem to solve
- C. Denied- because the vendor requested it
- D. Dented because of the company's risk aversion
Answer: D
NEW QUESTION 274
You are the business analyst for a smaller project where there are few requirements. Management would still like you to create a method to trace the few requirements for this project. What type of matrix would be best in this instance?
- A. Roles and responsibility matrix
- B. RACI matrix
- C. Requirements trace matrix
- D. Coverage matrix
Answer: D
Explanation:
Explanation/Reference:
Explanation:
NEW QUESTION 275
You are the business analyst for your organization and are working on organizing the identified requirements for a new solution. Nancy, your assistant in this process, says that these requirements aren't very complex. You agree but add that it's this thing that makes the overall solution complex. What thing adds to the level of complexity among requirements?
- A. Relationships among the requirements
- B. Management in the project
- C. Stakeholders in the project
- D. Cost and schedule constraints
Answer: A
NEW QUESTION 276
Your organization is using a plan-driven approach to business analysis. What must you do with all of the communication documents created as part of this high-priority project that you are serving as the business analyst for?
- A. The communications management plan will dictate what will happen to the business analysis communications.
- B. All formal communication must be destroyed once the project is completed.
- C. All communications must be archived and will become part of the organizational process as sets.
- D. All communications must be documented and passed onto the solution's project manager for analysis and to serve as supporting detail.
Answer: C
Explanation:
Section: Volume B
Explanation/Reference:
NEW QUESTION 277
You are the business analyst for your organization and are working on organizing the identified requirements for a new solution. Nancy, your assistant in this process, says that these requirements aren't very complex.
You agree but add that it's this thing that makes the overall solution complex. What thing adds to the level of complexity among requirements?
- A. Relationships among the requirements
- B. Management in the project
- C. Stakeholders in the project
- D. Cost and schedule constraints
Answer: A
Explanation:
Section: Volume A
Explanation/Reference:
NEW QUESTION 278
A business analyst (BA) is defining the decision making process for changes raised during a project and wants to understand the decision making authorities within the company.
What might the BA do to gather this information?
- A. Survey
- B. Focus group
- C. Market analysis
- D. Cost benefit analysis
Answer: B
Explanation:
Explanation/Reference: IIBA BABOKv3 (289)
NEW QUESTION 279
An insurance company wants to increase sales by 15% and customer retention by 10% within 1 calendar year.
Various strategies to achieve this were considered and a restructure to the existing pricing model is selected to help achieve these goals.
A business analyst (BA) works with stakeholders such as actuaries, product specialists, sales staff, risk managers, and underwriters who agree to applying varying levels of discounts to customers based on:
* Total annual premium the customer has with the company (Financial worth)
* Time with the insurance company (Loyalty)
Various financial models are considered but the stakeholders agree that an initial applicable discount is determined based on the customer's overall premium:
The percentage of the maximum possible discount available to the customer is adjusted based on time with the company:
What did the BA create to ensure that everyone who needed to be included had been?
- A. Concept model
- B. Context model
- C. Capability diagram
- D. Onion diagram
Answer: D
Explanation:
Explanation/Reference: IIBA BABOKv3 (355)
NEW QUESTION 280
An online stock trading system is under implementation.
Which of the following events can be considered as a trigger for re-prioritization?
- A. A team member has left the project and is being replaced
- B. A new initial public offering in the stock market is introduced
- C. Further dependencies among solution components are uncovered
- D. Number of reported quality defects is growing through phases
Answer: C
NEW QUESTION 281
You are the business analyst for your organization. Management has asked that in the business case you're creating that you also include the projected costs and benefits to be realized and how those and benefits will be assessed and evaluated. What term matches management's request?
- A. Cost-benefits justification
- B. Results measurements
- C. SWOT analysis
- D. Risk assessment
Answer: B
Explanation:
Explanation/Reference:
Explanation:
NEW QUESTION 282
A business analyst (BA) has been writing requirements for a project that has several stakeholders with varying levels of product expertise.
What must the BA take into consideration to meet stakeholder perspectives?
- A. The format of the requirements
- B. The level of decomposition needed
- C. The types of diagrams produced
- D. The competency of individual stakeholders
Answer: B
Explanation:
Explanation/Reference: IIBA BABOKv3 (40, functional decomposition)
NEW QUESTION 283
You are the business analyst for your organization. Management has asked that you create a stakeholder map as part of the conduct stakeholder analysis process. What is a stakeholder map?
- A. A stakeholder map is a visual diagram that illustrates where the stakeholders are geographically located.
- B. A stakeholder map is a visual diagram that depicts the stakeholders' actions as responsible, accountable consult, and inform.
- C. A stakeholder map is a visual diagram that depicts the relationship of the stakeholders to the solution and to one another.
- D. A stakeholder map is a visual diagram that shows the connection among positive and negative stakeholder
Answer: C
Explanation:
Explanation/Reference:
Explanation:
NEW QUESTION 284
You are the business analyst for your organization and have many solutions available to an identified problem.
You would like a way to quickly and fairly determine which solution is the best choice for your organization.
Which of the following approaches would allow you to determine the top-rated solutions for your organization?
- A. Vendor assessment
- B. Voting system
- C. Acceptance and evaluation criteria
- D. Scoring system
Answer: D
NEW QUESTION 285
Which of the following qualitative techniques involves a disciplined analysis of the event sequences that could transform a potential hazard into an accident?
- A. Failure mode and effects analysis
- B. HAZOP technique
- C. Failure mode and effects criticality analysis
- D. Preliminary Risk Analysis
Answer: D
NEW QUESTION 286
You have completed the requirements documentation and the stakeholders have signed off on the requirements. Now the requirements are advancing into a project as your organization has chartered a project based on the identified requirements.
What stakeholder is now responsible for assessing the solution scope to determine the project scope?
- A. Project sponsor
- B. Business analyst
- C. Key stakeholders
- D. Project manager
Answer: D
NEW QUESTION 287
The requirements elicitation process requires that the business analyst and team prepare for the requirements elicitation activities. There are three specific inputs that the business analyst will need in preparing for the requirements elicitation.
Which of the following is NOT one of the three inputs the business analyst will use as he prepares for requirements elicitation?
- A. Stakeholder list
- B. Solution scope
- C. Change request
- D. Business need
Answer: C
NEW QUESTION 288
A martial arts organization has been expanding throughout the mid-Atlantic states and has hired a business analyst (BA) to create a system that will enable the organization to manage its growing needs. The following list describes some of the operations of the martial arts organization:
* The martial arts organization offers a variety of seminars to trainees that span the entire spectrum of the martial arts training system.
* Each seminar is made up of a set of techniques.
* Coaches in the martial arts organization are assigned seminars to teach according to the area that they specialize in and their availability.
* The martial arts organization publishes and maintains a web-based calendar of the different seminars (and the assigned coaches) every quarter for the trainees to view.
* The seminar administrator in the martial arts organization manages the seminars (including seminar content), assigns seminars to coaches, and defines the seminar schedule.
To ensure understanding of the business need, the BA has created three Unified Modelling Language (UML) diagrams, which are shown below:
The BA is analyzing the requirements that are represented in the Class Diagram. In addition to the diagram, the BA would like to include a separate document that has the information about the data elements to ensure a common understanding of the classes' attributes. What technique is used to define the data elements?
- A. Reviews
- B. Glossary
- C. Data Dictionary
- D. Data Mining
Answer: C
Explanation:
Explanation
Explanation/Reference: https://vancouver.iiba.org/sites/vancouver/files/archive/Media/Downloads/CBAP-CCBA%20Study%
20Group%202017/Session%206_Chapter%207-requirements-analysis-and-design-definition.pdf (23)
NEW QUESTION 289
Which of the following displays the relative importance of the defects?
- A. Flowchart
- B. Pareto diagram
- C. User Documentation
- D. Gantt chart
Answer: B
NEW QUESTION 290
Which of the following models defines the name of the data, data aliases, and description of system data?
- A. Data dictionary
- B. Entity relationship
- C. Class model
- D. CRUD matrix
Answer: A
NEW QUESTION 291
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